OverviewLocated just off Highway #11 in Puncak's city centre, The Poencer Hotel & Resort is geared towards travellers who prefer a well-priced, centrally located hotel with on-site dining, an outdoor pool and easy highway access.
This hotel has 80 air-conditioned guest rooms and suites, which include amenities such as cable TV, a coffeemaker, a minibar, an electric kettle, a toaster, a hair dryer and a desk. Free Wi-Fi is available in public areas and pets are not permitted.
The hotel also offers an outdoor pool, a sports centre with a tennis court, a garden, a business centre, meeting space, karaoke, barbecue facilities, laundry services, free parking, a free breakfast and on-site dining at Seventy Seven Cafe.
Guests may want to note that this hotel is undergoing renovations, as of August 2013.
Gunung Geulis Country Club 36 is about a 20-minute drive northwest. Taman Wisata Matahari Waterpark can be found 13 minutes away on foot and Jakarta Soekarno-Hatta International Airport (CGK) is a 1-hour and 15-minute drive northwest. (All distances and travel time estimates: Google Maps)
The GoodGuest reviews consulted for this analysis spoke positively about the hotel's location, breakfast, value and rooms.
Numerous guests enjoyed the hotel's location. They described it as having beautiful scenery, and found it close to golf, highway access, restaurants, Pasar Cisarua and Taman Safari.
The hotel's breakfast was praised by several reviewers. They described it as ample, tasty, great and delicious, with many hot and cold options.
Several lodgers were pleased with the hotel's rates. They were found to be reasonable, cheap and suitable.
The hotel's accommodations were also complimented by some patrons, who described their rooms as clean, with comfortable beds, plenty of hot water and beautiful mountain views. It should be mentioned, however, that a few guests had complaints about their rooms (see below).
The Bad
Guest reviews sourced for this analysis showed negative responses towards the hotel's rooms, recent construction and noise transfer.
Although some patrons enjoyed their clean and comfortable rooms, some guests had complaints about their lodgings. They reported small rooms and bathrooms and musty smells.
As mentioned in the overview, the hotel is currently undergoing renovations at the time this editorial was written (August 2013). Some reviewers mentioned being inconvenienced by the renovations, noting the construction was loud and in the pool area, deterring guests from swimming.
Noise disruptions were mentioned by a few guests, who reported noise from the highway and noise from other guests in the hallways.
Agoda.com guest reviews rated the hotel 5.9 out of 10 from 23 reviews.
TripAdvisor.com guest reviews ranked the hotel #9 of 13 Puncak hotels with an average rating of 2 out of 5 from 5 reviews.
Booking.com guest reviews rated the hotel 6 out of 10 from 5 reviews.
