OverviewLocated along National Highway 11 and about a 35-minute drive from Bogor's city centre, the Hotel Seruni Bogor is suitable for business or vacation travellers who prefer a full-service resort-style hotel with meeting/banquet facilities, on-site dining and outdoor pools with easy highway access.
Guest rooms at the hotel, which is several buildings, come equipped with amenities such as air conditioning, cable TV, a desk, a hairdryer, an in-room safe, a balcony and a private bathroom. Family rooms, suites and villas are also available and the hotel is wheelchair accessible.
Hotel amenities include several outdoor pools, a hot tub, fitness facilities, massage services, tennis courts, a restaurant, room service, event/banquet space, a business centre, a children's playground, laundry services, an elevator, free parking, a free breakfast and free Wi-Fi in public areas.
Taman Safari Indonesia is about a 15-minute drive from the hotel, while Pangrango Plaza is 35 minutes away by car. Cibodas Botanical Gardens and Cibodas Golf are both roughly a 30-minute drive away and Halim Perdanakusuma Airport (HLP) is a 1-hour drive away. (All distances and travel time estimates: Google Maps)
The GoodGuest reviews sourced for this analysis showed positive responses towards the hotel's location, rooms and value.
Many lodgers were pleased with the hotel's location. They described it as easy to find, secluded with beautiful scenery, as well as close to Taman Safari Indonesia, shopping, restaurants and the Cipanas area. The hotel was recommended by patrons only for those with a vehicle.
The hotel's accommodations were praised by numerous guests. They described their rooms as spacious, clean and well decorated, with beautiful mountain views and large bathrooms. A few lodgers had complaints about their rooms, however (see below).
A few reviewers were impressed with the hotel's value. They described the rates as affordable, reasonable and of good value.
The Bad
Guest critiques sourced for this review showed negative responses towards the hotel's staff, breakfast, rooms and noise transfer.
Many guests were disappointed with the level of customer service they received during their stay. They characterized the staff as uninformed, unfriendly, unhelpful and difficult to contact.
The hotel's breakfast was criticized by several patrons. They described it as bland, terrible, disappointing and limited, with a crowded seating area.
Although the majority of reviewers were pleased with their clean and spacious rooms, a few lodgers had complaints about their accommodations. They reported poor water pressure, no air conditioning in certain rooms, no in-room mini-fridges and limited toiletries.
Noise transfer was mentioned by a few patrons. They reported noise from guests in adjacent rooms and rooms overhead, as well as hallway noise and noise from the pool areas.
TripAdvisor.com guest reviews ranked Seruni II Gunung Gede #4 of 25 Bogor B&B and Inns with an average rating of 3.5 out of 5 from 31 reviews.
TripAdvisor.com guest reviews ranked Seruni I Pangrango Hotel #1 of
11 specialty lodging in Bogor with an average rating of 3.5 out of 5 from 5 reviews.
