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Onyx Residence

This is a 1 star hotel in Jakarta
Jl. Penjernihan I No 15, Pejompongan, Jakarta, Indonesia
Photo 1 - Onyx Residence
8-minute drive from city centre, free breakfast, good staff, mixed room reviews
Pros 
  • Free Wi-Fi, free breakfast, free parking
  • The hotel was praised for its proximity to shopping and restaurants
  • Many guests were pleased with the level of customer service they received
  • Several reviewers were satisfied with their well-equipped and comfortable rooms
Cons 
  • Some guests reported poor Wi-Fi signals and cleaning issues in their rooms
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Editor's Analysis

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Updated on Feb 7, 2014
Overview
Located about an 8-minute drive from Jakarta's city centre and a 4-minute drive from the nearest Highway 2 on-ramp, Onyx Residence is geared towards travellers who require a centrally located hotel with a free breakfast, free Wi-Fi and easy highway access.

Each of this smoke-free hotel's guest rooms offers air conditioning, free Wi-Fi, an in-room safe, cable TV, a coffeemaker, free toiletries and a microwave. The hotel is wheelchair accessible and pets are not permitted.

Hotel amenities include a business centre, a meeting room, guest laundry, room service, vending machines, a free in-room breakfast and free parking. Pets are not permitted. 

Plaza Indonesia and Tana Abang Train Station are both roughly a 7-minute drive from the hotel, while Gelora Bung Karno Main Stadium can be found 8 minutes away by car. Halim Perdanakusuma Airport (HLP) is about a 19-minute drive away. (All distances and travel time estimates: Google Maps)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff, rooms and rates. 

Many travellers were pleased with the hotel's location. They described it as easily accessible, safe and central, as well as close to restaurants, shopping malls, taxis and public transit.

The hotel's staff were the source of numerous compliments by reviewers. They were characterized as friendly and helpful.

Several lodgers were satisfied with the hotel's accommodations. They found their rooms to be well equipped, clean and spacious, with comfortable beds and pillows. Some patrons were disappointed with their lodgings, however (see below).

The hotel's rates were enjoyed by some guests, who described them as cheap and reasonable.

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the hotel's rooms.

Although several lodgers were satisfied with their well-equipped and comfortable rooms, some guests complained about their accommodations. They reported worn and unclean bathrooms, spotty Wi-Fi, a lack of cellphone service and noise transfer in rooms near the reception and kitchen areas.
Booking.com guest reviews rated the hotel 6.7 out of 10 from 39 reviews.

TripAdvisor.com guest reviews ranked the hotel #291 of 1,259 Java B&B and Inns with an average rating of 3.5 out of 5 from 3 reviews.

Amenities

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Onyx Residence

  • Room Service
  • High-speed Internet
  • Parking
  • Airport shuttle
  • Air Conditioned
  • Non-Smoking Rooms
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Microwave
  • TV
  • Laundry service
  • Photocopier
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Vending Machines
  • Self Laundry


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Published 09.01.2015
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