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Novotel Bandung

This is a 4 star hotel in Bandung
Jalan Cihampelas No. 23, Bandung, Indonesia
Photo 1 - Novotel Bandung
10-min. walk from shopping, on-site pool and restaurant and clean rooms
Pros 
  • Free Wi-Fi in select rooms
  • Many guests described their rooms as clean
  • The staff were frequently complimented for their friendly and helpful service
  • Many reviewers found the location central for walking to shopping
  • Many guests praised the food at the on-site restaurant
Cons 
  • A couple of guests said that the Wi-Fi service was slow
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Editor's Analysis

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Updated on Nov 18, 2013
Overview
This hotel is situated in the city centre area of Bandung and is a 3-minute walk from the Melinda Hospital, while 
Universitas Pasundan and the Universitas Islam Bandung are both within a 10-minute walk away. Well located for guests looking to explore the area on foot, s
hopping at Cihampelas Walk is 15 minutes away on foot.

Both smoking and non-smoking accommodations are available and all rooms include a TV, a coffeemaker, a mini-bar, free bottled water, a hair dryer, a magnifying mirror, a safe and air conditioning.

Select rooms include free Wi-Fi and in other rooms, Wi-Fi is available for an additional charge. Parking is available on site. Pets are not permitted.

The Square Restaurant, located on site, serves breakfast, lunch and dinner. This hotel also has an on-site bar and room service is available 24 hours.

Other on-site amenities include a pool, a hot tub, a fitness centre, massage service, a business centre, babysitting service, an indoor playground, concierge service, dry cleaning and a gift shop.

The Museum Geologi, the Tamansari Zoo and the Kebun Binatang Tamansar are both about a 10-minute drive away, while Jalan Dago is about 15 minutes away by car. The Boscha Planetarium is 20 to 30 minutes away by car.

The Soekarno Hatta is about a 2-hour and 10-minute drive away. (All walking and driving time estimates: Google Maps)
The Good
Among the reviews used for this analysis, many guests seemed generally satisfied with their stay at this hotel.

The rooms were often described by guests as clean, while some other reviewers added that their rooms were generally comfortable, spacious and well appointed.

Many reviewers agreed that the hotel was centrally located and provided convenient access to shopping and restaurants.

The staff were frequently complimented for their friendly and helpful service, while many other guests praised the food served at the on-site restaurant.

The Bad
There were a couple of common concerns found for this property, among the reviews sourced for this analysis.

A couple of guests found the Wi-Fi service to be slow and unreliable.

While many guests described the staff as helpful and their rooms as clean, a couple of reviewers were not happy with the housekeeping service they received. One reviewer said that his room was not serviced on some days, while another guest said that the housekeeping service failed to replenish toiletry items.
Expedia.ca gave this hotel an average score of 3.2 out of 5, with 75% of 4 guests recommending the property.

TripAdvisor.ca ranked this hotel #11 out of 125 hotels in Bandung, with an average score of 4 out of 5, from 432 reviews.

Amenities

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Novotel Bandung

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Airport shuttle
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Banquet Facilities
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Playground
  • Photocopier
  • Ballroom
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Kids Club
  • Executive Floor
  • Shops in Hotel
  • Souvenirs/Gift Shop


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Published 09.01.2015
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