OverviewLocated about a 13-minute drive from Balikpapan's city centre, and a 9-minute drive from
Sepingan International Airport (BPN), the Hotel Herly Syariah is suitable for business or vacation travellers who require a hotel with meeting facilities and on-site dining near the airport.
This hotel has 50 air-conditioned guest rooms, each equipped with free Wi-Fi, cable TV (with 36 channels), a desk and a private bathroom.
The hotel also offers amenities and services such as 24-hour reception, an on-site restaurant, meeting space for up to 80 people, free bottled water, free parking and a complimentary breakfast.
Pertamina Balikpapan Golf Course is about a 6-minute drive south of the hotel, while the Makassar Strait's waterfront is also a 6-minute drive south. Museum Kodam can be reached in 14 minutes by car and Balikpapan University is roughly a 15-minute walk away. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's location, rooms, staff and value.
Several reviewers were pleased with the hotel's location. They described it as close to shopping, the airport, public transit and restaurants.
The rooms were also complimented by several lodgers. They were found to be clean, comfortable and quiet. Some guests had complaints about the rooms, however (see below).
The hotel's staff were deemed friendly and helpful by some guests of the hotel.
A couple of reviewers were pleased with the hotel's value, describing it as reasonable and as having a high quality to price ratio.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's lack of elevator and the rooms.
Several reviewers commented on the hotel's lack of elevator. They mentioned being inconvenienced by having to walk up the stairs with luggage, and advised older patrons or those with mobility issues book a room on a lower floor.
Although several guests were pleased with their clean and comfortable rooms, some lodgers had complaints about their accommodations. They reported poor Wi-Fi connectivity, no hot water and poor TV reception.
Agoda.com guest reviews rated the hotel 6 out of 10 from 28 guest reviews.
Hotelscombined.com guest reviews rated the hotel 6.3 out of 10 from 24 guest reviews.