OverviewLocated about a 10-minute drive from Shanghai's city centre, the Shanghai Hotel Jin Jiang is suitable for business and vacation travellers who require a centrally located hotel with on-site dining and easy public transit access, as the nearest access to Metro Line 2 is a 6-minute walk away.
This hotel has 528 air-conditioned guest rooms and suites, each offering cable TV, a coffeemaker, a mini-bar, a desk, a hair dryer and an iron and ironing board. Rooms with a DVD player are also available, as are presidential suites and one-, two- and three-bedroom apartments with full kitchens. Wi-Fi is an additional CNY 90 per night.
The hotel also offers a fitness room, a sauna, a beauty salon, a business centre, meeting/conference space, guest laundry facilities and a 24-hour reception desk. Parking is an additional CNY 33 per day, and pets are not permitted.
On-site dining is available at New Hua Cheng and Chao Sheng Restaurant (both serving lunch and dinner daily) and Fan Ya, which serves breakfast, lunch and dinner daily.
Celine Jiuguang Department Store is about a 5-minute walk away, while Jing'an Park is about 4 minutes away on foot. The Children's Municipal Palace is an 8-minute drive away, Shanghai Zoo is 15 minutes away by car, and Shanghai Hongqiao International Airport (SHA) is a 16-minute drive southwestward. (All distances and travel time estimates: Google Maps)
The GoodThe majority of reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and rates.
Numerous guests were pleased with the hotel's location. They found it to be central, as well as close to the subway, restaurants, The Bund, shopping, The Shanghai Museum, the airport and a hospital.
The hotel's accommodations were praised by many reviewers, who described them as clean, well equipped, spacious and tastefully decorated, with comfortable beds and linens.
Several lodgers were satisfied with the hotel's rates. They described them as inexpensive and reasonable and felt they provided very good overall value.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the food, the staff and the extra charge for Wi-Fi.
Several reviewers complained about the hotel's restaurants. They described the food as cold, unappealing and overpriced, and the service as slow and inattentive.
Some guests were disappointed with the hotel's customer service. They characterized the staff as rude, not helpful with directions and unable to communicate in fluent English.
The hotel's extra charge for Wi-Fi was a source of complaint shared by a few lodgers, who felt the fee was very expensive and should have been included in the room rates.
TripAdvisor.com guest reviews ranked the hotel #474 of 3,112 Shanghai hotels with an average rating of 3.5 out of 5 from 207 reviews.
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 100% recommendation rate from 10 reviews.
Booking.com guest reviews rated the hotel 5.5 out of 10 from 7 reviews.
