OverviewLocated about a 7-minute walk from Century Avenue Metro Station and a 15-minute drive from Shanghai's city centre, DoubleTree by Hilton Hotel Shanghai - Pudong (formerly the Jin Jiang Oriental Hotel) is suitable for business or vacation travellers who prefer a hotel with on-site dining, an indoor pool and easy access to public transit.
Each of the hotel's air-conditioned guest rooms and suites offers cable TV, a minibar, a mini-fridge, a desk, a bathrobe and slippers for each guest, a hair dryer and an iron and ironing board. In-room Wi-Fi is CNY 120 per day.
Rooms with a separate bedroom, a full-sized fridge and a jetted tub are also available, as are wheelchair-accessible rooms. All rooms are non-smoking, however, there is a designated smoking area.
Hotel amenities include an indoor pool, a hot tub, a steam room, a fitness centre, massage services, a tennis court, meeting/banquet space, a bar, a business centre, laundry services, a gift shop and free parking. Pets are not permitted.
On-site dining is available at Grand Cafe (serving breakfast, lunch and dinner daily), Crystal Bridge (serving lunch and dinner daily) and X-Sensation, which serves dinner daily.
Shanghai New International Exhibition Centre is about a 12-minute drive from the hotel, while Boruilin Shopping City can be found 2 minutes away on foot. Yuanshen Stadium is approximately 6 minutes away by car and Shanghai Hongqiao International Airport (SHA) is a 30-minute drive away. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.
The hotel's staff were the source of many compliments by reviewers. They were described as efficient, friendly, helpful and bilingual.
Numerous guests were pleased with their accommodations at the hotel. The rooms were found to be clean, spacious, well equipped, tastefully decorated and quiet, with comfortable beds and linens and efficient air conditioning.
Several lodgers enjoyed the hotel's location. They found it close to public transit, restaurants, shopping, Shanghai New International Exhibition Centre, a convenience store, Century Park and Shanghai Science & Technology Museum. A few travellers had complaints about the hotel's location, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the hotel's Internet and location.
Some lodgers were disappointed with the hotel's Internet service. They complained that only wired Internet was available in guest rooms and reported only a short cable was provided, which enabled them only to work at the in-room desk. These reviewers were also disappointed in-room Internet was not free and felt the service should have been included in the room rate.
Although several reviewers were pleased with the hotel's proximity to public transit, some guests were disappointed with its location. They found it to be too far from the city centre, The Bund and the city's financial district.
TripAdvisor.com guest reviews ranked the hotel #101 of 3,503 Shanghai hotels with an average rating of 4 out of 5 from 461 reviews.
Booking.com guest reviews rated the hotel 6.6 out of 10 from 29 reviews.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with an 89% recommendation rate from 18 reviews.
