OverviewLocated about a 9-minute drive from the city's centre and an 11-minute walk from
South Shaanxi Road Subway Station in Shanghai's Old French Concession District, the Jin Jiang Hotel is suitable for business or vacation travellers who require a centrally located hotel with meeting/banquet space, easy access to public transit and on-site dining.
Each of the hotel's air-conditioned guest rooms and suites offers cable TV, an in-room safe, a coffeemaker, a minibar, a hair dryer, a bathrobe and slippers for each guest, a trouser press and an iron and ironing board. Rooms with a separate bedroom, a dining area, a living area with a sofabed, a fax machine and a kitchen are also available, as are service apartments, smoking and non-smoking rooms. In-room Wi-Fi is available for an additional CNY 90 per day.
Hotel amenities include an indoor pool, a sauna, a fitness centre, meeting/banquet space, a business centre, a coffee shop, a lounge, a beauty salon, laundry services, a gift shop and free parking. Pets are not permitted and the hotel is wheelchair accessible.
On-site dining is offered at Cathay Brasserie Restaurant (serving breakfast, lunch and dinner daily), Old Shanghai Restaurants (open 24 hours daily) and Fortune Palace Restaurant, which serves lunch and dinner daily.
Shopping on Huaihai Road is about a 3-minute walk from the hotel, while Shanghai Museum can be found 8 minutes away by car. Shanghai Stadium is roughly a 17-minute drive away and Shanghai Hongqiao International Airport (SHA) is an 18-minute drive away. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rooms and staff.
Numerous reviewers praised the hotel's location. They described it as central, and close to Huaihai Road shopping district, restaurants, public transit, Shanghai Museum, People's Square, The Bund and Cathay Movie Theatre.
The hotel's accommodations were enjoyed by many of the hotel's guests. They described their rooms as clean, spacious, luxurious, modern, well equipped and quiet, with large bathrooms, comfortable beds and good air conditioning.
Several lodgers were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, efficient and professional. A few travellers were disappointed with the staff, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the Wi-Fi fee and the staff.
Several reviewers were disappointed with the hotel's additional Wi-Fi fee. They found it to be very expensive, and felt free Wi-Fi should have been included in the room rates.
Although the majority of guests complimented the hotel's friendly and helpful staff, a few patrons were disappointed with the level of customer service they received. They found some of the staff to have limited English skills and also reported that some of the staff were unfriendly.
TripAdvisor.com guest reviews ranked the hotel #109 of 3,207 Shanghai hotels with an average rating of 4 out of 5 from 520 reviews.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 92% recommendation rate from 144 reviews.
Booking.com guest reviews rated the hotel 7.9 out of 10 from 46 reviews.
