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InterContinental Shanghai Puxi

This is a 5 star hotel in Shanghai
500 Heng Feng Road, Shanghai, China
Photo 1 - InterContinental Shanghai Puxi
Guests praised the rooms for furnishings and high-tech amenities
Pros 
  • Free parking
  • Many guests described their rooms as well appointed and well equipped with modern furnishings and amenities
  • Many reviewers praised the food at the on-site restaurants
  • The staff were praised for their friendly service by several guests
Cons 
  • A few guests complained that the in-room climate control was not working properly
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Editor's Analysis

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Updated on Oct 31, 2013
Overview
This hotel is situated in the Zhabei District, overlooking the Wusong River. Featuring an on-site spa, a ballroom, recreational facilities and multiple restaurants, this property is well suited for guests who prefer more luxurious accommodations with lots of on-site activities.

All rooms include a flat screen TV with in-room movies, a desk, a coffeemaker, a mini-bar, a mini-fridge, bathrobes, a hair dryer, an iron and ironing board, a bathroom scale, a bidet, a sofabed, turn-down service and individual climate control. Accessible rooms are available.

Suites provide more spacious accommodations and also include a DVD player, a CD player, a separate living room and a trouser press.

Guests staying in executive rooms receive a VIP reception, access to a private fitness studio, access to the exclusive Club InterContinental Lounge, a complimentary breakfast, refreshments and evening cocktails, use of a private meeting room and use of some business equipment.

Free parking is available on site and pets are not permitted. Wi-Fi in public areas and in guest rooms is available for an additional fee. However, IHG® Rewards Club members receive free Wi-Fi.

This hotel has multiple on-site dining options. The Jade Chinese Restaurant serves lunch and dinner, while Ecco All Day Dining serves breakfast, lunch and dinner. Sichuan Spice and Koi Japanese Restaurant both serve dinner only. This property also offers two bars and room service.

The on-site spa offers massage, a sauna, a steam room and yoga, while on-site recreational facilities include an indoor pool, sports courts and a fitness centre. 

Other on-site amenities include meeting and event space (including a ballroom), an auditorium, a 24-hour business centre, dry cleaning and shoe-shine service, an ATM, concierge service, porters and bellmen, safe deposit boxes, a gift shop and a beauty salon. 

The Shanghai Railway is about 5 minutes away on foot. M50 Arts Community and the Jade Buddha Temple are both a 13-minute walk away, while the Jing An Temple is a 10-minute drive away. The Nanjing Road Shopping District is about 15 minutes away by car, while the People's Square is about a 20-minute drive away. 

The Hongqiao International Airport (SHA) is a 30-minute drive away, while the Pudong International Airport (PVG) is about 50 to 60 minutes away by car, depending on traffic. (All walking and driving time estimates: Google Maps) 
The Good
Among the reviews used for this analysis, many guests were impressed with the in-room furnishings and equipment. Reviewers thought that the rooms were well equipped with high-tech appliances, fixtures and "every gadget imaginable". 

Many guests also found the rooms well appointed with modern furnishings, while several reviewers added that the rooms were spacious and comfortable. However, a few guests did have complaints about the air conditioners (see below for more details). A few reviewers agreed that the lobby was luxurious.

The food at the on-site restaurants was often praised by guests.

A few reviewers enjoyed views of the city from the guest rooms and from the pool area.

Several guests described the front desk staff as friendly, while a couple of reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.

Several reviewers thought that the hotel was conveniently located for accessing the train station and shopping. However, some other guests were not happy with the location (see below for more details).

The Bad
There were a couple of common concerns found for this property, among the reviews sourced for this editorial.

A few guests mentioned that the in-room climate control units were not working properly and these guests complained about their rooms being uncomfortably cold or hot.

While some reviewers thought that the hotel was well located, a few guests thought that the location was too far from tourist attractions.
TripAdvisor.ca ranked this hotel #49 out of 3,207 hotels in Shanghai, with an average score of 4.5 out of 5, from 349 reviews.

The author used the official website and Expedia.ca as sources for writing the overview.

Amenities

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InterContinental Shanghai Puxi

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Shops
  • Garden
  • Golf (miniature)
  • Photocopier
  • Desk
  • Ticket Service
  • Ballroom
  • Salon
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Steam Bath
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Picnic Area/Tables
  • Packed Lunches
  • Executive Floor
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Ice Machine
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry


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Published 09.01.2015
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