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Crowne Plaza Shanghai

This is a 5 star hotel in Shanghai
400 Pan Yu Road, Shanghai, China
Photo 1 - Crowne Plaza Shanghai
French Concession area, on-site restaurants, indoor pool, fitness centre and spa
Pros 
  • Many guests described their rooms as clean and comfortable
  • Many reviewers found the location convenient for accessing tourist destinations
  • Many guests praised the food at the on-site restaurants
  • Several reviewers thought that this hotel offered good value for the money they spent
  • Several guests found the Wi-Fi fast and reliable
  • The staff were frequently described as friendly and reviewers appreciated that the staff spoke English
Cons 
  • A couple of guests thought that the exterior appeared dated
  • A couple of reviewers found their rooms in need of upgrades
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Editor's Analysis

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Updated on Jun 10, 2013
Overview
This property is situated in the French Concession neighbourhood. Huaihai Road, which features restaurants and boutique shopping, is about 3 minutes away on foot. With access to public transit, via Metro Line 10, about 5 minutes away on foot, this property is well located for both business and leisure travellers looking to explore the area on foot or via public transit.

Both smoking and non-smoking accommodations are available. All 580 rooms and suites include a TV with pay-per-view movies, a work desk, bathrobes, a hair dryer, a scale, a coffeemaker, a mini-fridge, a mini-bar, an iron and ironing board, a trouser press, a safe and individual climate control.

Suites provide more spacious accommodations and also include a DVD player, a CD player and sound system, a full kitchen, a dining table and a sofabed. Select suites also include meeting space.

Guests staying on Executive floors have access to a private lounge, which serves a free breakfast, free afternoon snacks, free drinks, features a complimentary cocktail hour and offers free newspapers.

Wired Internet and Wi-Fi is available throughout the hotel for an additional fee of 120 CNY per day (or about $20.30 CAD per day). Parking is available on site for an additional fee of 20 CNY per day (or $3.40 CAD per day). Pets are not permitted.

This hotel offers five on-site restaurants and 24-hour room service. Yue Palace Chinese Restaurant serves lunch and dinner, while Piazza D'oro serves breakfast. Other on-site dining options include Star Walk Coffee Bar, Charlie's Bar, which features live music and alcoholic beverages, Circles Cafe and the Lobby Lounge.  

The on-site Five Seasons Spa offers massage and body treatments. Other on-site amenities include concierge service, 24 meeting rooms, a rooftop garden, a fitness centre, an indoor pool, a BBQ area, guest laundry facilities, shoe shine service, an ATM machine, ice machines, porters/bellmen and safe deposit boxes. There is also a grocery shopping service.

Okura Garden Shanghai Towers is 11 minutes away by car, while the Jade Buddha Temple is a 14-minute drive away. The Yuyuan Garden is a 16-minute drive away, while the Oriental Pearl Tower is 17 minutes away by car. Minsheng Art Museum is a 13-minute walk away.

Shanghai Ocean Aquarium is a 19-minute drive away. Shanghai Hongqiao International Airport (SHA) is 15 minutes away by car. (All walking and driving time estimates: Google Maps)
The Good
Many guests seemed impressed with their stays at this property, among the reviews sourced for this analysis, and several aspects of this hotel commonly received praise from guests.

Many reviewers described their rooms as clean and generally comfortable. A few reviewers also noted that their rooms were well maintained and quiet. Several guests found their beds comfortable.

The staff were frequently complimented for their friendly, helpful and professional service. One reviewer said that the "staff were one of the friendliest I have encountered in China", while a couple of guests appreciated that the staff were able to speak English.

Many guests praised the food and drinks at the on-site restaurants and bars.

Many reviewers found the location convenient for accessing tourist destinations, restaurants and shopping. One guest thought that the location was "probably one of the best in Shanghai", while another reviewer described the neighbourhood as nice.

Several guests thought that the room rates were reasonable and that the hotel offered good value for the money spent, while several other reviewers found the Wi-Fi service reliable and fast.

The Bad
There were very few concerns found for this property, among the reviews sourced for this editorial. However, a couple of guests thought that the exterior appeared old and dated, while a couple of other reviewers mentioned that their rooms appeared worn and in need of upgrades.
Expedia.ca gave this hotel an average score of 4.6 out of 5, with 89% of 9 guests recommending the property.

TripAdvisor.com ranked this hotel #124 out of 3,038 hotels in Shanghai, with an average score of 4 out of 5, from 353 reviews.

Amenities

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Crowne Plaza Shanghai

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Tour Desk
  • Massage / Beauty Centre
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Golf Course
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Garden
  • Photocopier
  • Ticket Service
  • Salon
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Steam Bath
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Games Available
  • Coffee Shop/Cafeteria
  • Packed Lunches
  • Executive Floor
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry


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Published 09.01.2015
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