OverviewLocated about a 15-minute walk from Shanghai's city centre and a 7-minute walk from East Nanjing Road Subway Station, the Central Hotel Shanghai is suitable for business and vacation travellers who prefer a centrally located hotel with on-site dining and easy access to public transit.
This hotel offers 313 air-conditioned guest rooms and suites, each with free wired Internet, cable TV, a coffeemaker, an in-room safe, a desk, an iPod docking station, a mini-bar, a bathrobe and slippers for each guest, a seating area and a hair dryer. Rooms with a separate bedroom and an extra bathroom are also available, as are wheelchair-accessible rooms.
Hotel amenities include a fitness centre, a sauna, massage services, meeting/banquet facilities, a business centre, a pool table, a convenience store, a beauty/barber shop and laundry facilities. Parking is an additional $40 per day and pets are not permitted.
On-site dining is available at Coffee Shop (serving breakfast daily), Shanghai Restaurant (serving lunch and dinner daily), Lobby Bar (serving brunch daily) and Banquet Hall, which serves lunch and dinner daily.
People's Square is about an 8-minute walk southwest of the hotel, while the Shanghai Museum is a 13-minute walk southwest. Nanjing Road is a 2-minute drive westward, and Shanghai Hongqiao Airport (SHA) can be found 20 minutes away by car. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, value and rooms.
Numerous guests praised the hotel's location, describing it as close to attractions, Nanjing Road, the local site-seeing bus, the Bund, People's Square, Fulong Garden, restaurants and shopping. One reviewer remarked, "the location couldn't be better. Short walking distance to most of the city's attractions".
Many reviewers were pleased with the hotel's value, and found the rates to be decent and reasonable.
The hotel's accommodations were complimented by several lodgers. They described their rooms as clean, spacious and well maintained, with comfortable beds and great city views.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the staff and rooms.
While some guests reported the staff to be professional and helpful, some reviewers had complaints about the customer service they received. They found the staff to be unfriendly and cold, with some difficulty speaking English.
Although the majority of lodgers praised their clean and spacious rooms, a few guests were disappointed with aspects of their accommodations. They reported street noise, difficulty with temperature control, and also complained there was no in-room Wi-Fi (only wired).
TripAdvisor.com guest reviews ranked the hotel #31 of 3,108 Shanghai hotels with an average rating of 4.5 out of 5 from 280 reviews.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 248 reviews.
Expedia.ca guest reviews rated the hotel 4.7 out of 5 with a 98% recommendation rate from 64 reviews.
