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Grand Excelsior Hotel Sharjah

This is a 5 star hotel in Sharjah
King Faisal Street, Sharjah, United Arab Emirates
Photo 1 - Grand Excelsior Hotel Sharjah
7-min. drive from Sharjah's centre, good staff, clean but musty rooms, Wi-Fi extra
Pros 
  • Free parking
  • Many guests praised the hotel's friendly and bilingual staff
  • The hotel's rooms were found to be clean and well equipped
  • Several lodgers enjoyed the hotel's proximity to shopping and the waterfront
Cons 
  • A few guests complained of worn rooms and musty odours
  • The hotel's added Wi-Fi fee and breakfast cost were expensive according to a few reviewers
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Editor's Analysis

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Updated on Feb 7, 2014
Overview
Located about a 7-minute drive from Sharjah's city centre and a 2-minute drive from the nearest S113 Highway, the Holiday Inn Sharjah is suitable for business or vacation travellers who require a centrally located hotel with an outdoor pool, on-site dining and easy highway access.

Each of the hotel's air-conditioned guest rooms and suites offers cable TV, a coffeemaker, a mini-fridge, a desk, a bidet and a hair dryer. Rooms with an iron and ironing board, a bathroom scale, a dining area and a separate bedroom are also available, as are smoking, non-smoking and wheelchair-accessible rooms. In-room Wi-Fi is an additional AED 50 per day.

Hotel amenities include an outdoor pool, a fitness room, a sauna, a steam room, meeting/banquet space, a business centre, laundry services, a hair salon, a gift shop, free parking and on-site dining at Al Dana, which serves breakfast, lunch and dinner daily. A free shopping and beach shuttle are also available (please contact the hotel for details) and pets are not permitted. 

Al Noor Mosque is about a 7-minute drive from the hotel, while Sharjah Mega Mall can be found 4 minutes away by car. Dubai Convention Center is roughly a 19-minute drive away and Dubai International Airport (DXB) is a 15-minute drive away. (All distances and travel time estimates: Google Maps)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.

Many lodgers were pleased with the level of customer service they received during their stay. They characterized the staff as efficient, responsive, bilingual, friendly and helpful with directions. 

Numerous reviewers enjoyed their accommodations at the hotel. They described their rooms as clean, well equipped, spacious and well maintained, with comfortable beds, good Wi-Fi and nice lake views. A few patrons were disappointed with their lodgings, however (see below).

The hotel's location was complimented by several guests. They found it to be central, as well as close to restaurants, shopping, the airport, highway access, the waterfront, supermarkets, Al Noor Mosque and The Corniche. A few travellers felt the hotel was too far from tourist sites and downtown Dubai, however.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and added costs.

Although numerous reviewers were pleased with their clean and well-equipped rooms, a few guests criticized their accommodations at the hotel. They reported strong musty odours, worn towels and furniture, cigarette odours in non-smoking rooms and dated decor.

A few lodgers complained about the extra costs they incurred during their stay. They found the added Wi-Fi charge and the cost of breakfast to be too expensive.
TripAdvisor.com guest reviews ranked the hotel #11 of 73 Sharjah hotels with an average rating of 3.5 out of 5 from 92 reviews.

Booking.com guest reviews rated the hotel 7.3 out of 10 from 85 reviews.

Expedia.ca guest reviews rated the hotel 3.4 out of 5 with a 65% recommendation rate from 26 reviews.

Amenities

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Grand Excelsior Hotel Sharjah

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Babysitting / Child Services
  • Air Conditioned
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Mini Bar
  • Refrigerator
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Desk
  • Facsimile
  • Disabled Accessible Rooms
  • Salon
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Bidet
  • Bath Menu
  • Pool Outdoor
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop

User Contributed Info

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Step across our glass-fronted threshold and take the lift to the sumptuous 3rd-floor Lobby where friendly staff are waiting to check you in. Just beneath Holiday Inn Sharjah you'll find our complimentary car park and the Emax electronics mall. Our shuttle bus will collect you when you touch down at Sharjah International Airport, 15km from Holiday Inn Sharjah.

Whizz to Dubai International Airport and meetings in Dubai in under 45 minutes on Al Wahda Road, close to our central Sharjah hotel. We're also just 10 minutes' drive from major conventions at Sharjah Expo Centre. You can cross the street for business at HSBC and take the 10-minute walk to offices clustered around sweeping, palm-lined Khalid Lagoon.

Category Accommodation and Food Services
Fax 971-6-5599909
Listing Type Place
Number of Rooms 180
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email hisharjah@hinnshj.ae
Place Status Open at this location
Public Access Open to the General Public
Telephone 971-6-5599900

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Published 09.01.2015
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