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Hilton Al Hamra Beach & Golf Resort

This is a 5 star hotel in Ras Al Khaimah
PO Box 1468, Ras Al Khaimah, United Arab Emirates
Photo 1 - Hilton Al Hamra Beach & Golf Resort Photo 2 - Hilton Al Hamra Beach & Golf Resort Photo 3 - Hilton Al Hamra Beach & Golf Resort
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Guest Reviews

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394.00 AED - 0.00 AED Hilton Al Hamra Beach & Golf Resort
Rating:
5.8
Mediocre
Ranking:
#1
Out of 25 hotels
Guest Rating Explained
Rating: 5.8 / 10
No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: No
Popularity Ranking Explained

Rating: #1 out of 25 hotels in Ras Al Khaimah ranked by guests.
Guest Recommendations
"The hotel was very good. However the management / registration was a complete chaos. Here are some details. When we arrived, the registration staff said they hadn't any reservation for us (what was wrong because I showed them the confirmation). After 30 minutes we got a room but not as booked with sea view and also for one day. They said, the seconde night is not possible because they are fully booked. The room was far away from the sea and there was no sea view at all. Reception promised to get back to us regarding the second nioght within an hour what never happend. Then I asked to speak with the service manager. Surprisingly, now we were shown another room nut also without seaview. The Manager said now that the second night is no problem and that they will accomodate us in a sea view room in the second night. But this never happend. When I asked for this at reception, they were not informed about this by the Manager. Later on they promised to send us a bottle of wine as a small gift for al this inconvenience and the Manager also promised a small discount. Again, this was unknown to the reception and also at check out, they were not aware of this. All in all we spend at least 2 hours at reception because nothing worked automatically. Therefore the whole stay was very frustrating. Again, the hotel was fine but customer service was really very very bad. As a result, the money was not worth for this hotel and we would not go back to this hotel again"
Manfred from Weinheim, DE rated Hilton Al Hamra Beach & Golf Resort 5 out of 10 on March 25, 2005

Amenities

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Hilton Al Hamra Beach & Golf Resort

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Tennis Courts
  • Golf Course
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Private beach
  • Laundry service
  • Shops
  • Garden
  • Scuba Diving
  • Nightclubs
  • Water Activities
  • Golf (miniature)
  • Playground
  • Photocopier
  • Ticket Service
  • Salon
  • Massage
  • Spa & Wellness Centre
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Child Pool
  • Kids Club
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Self Laundry

User Contributed Info

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Accessibility Options Accessible Path of Travel
Category Accommodation and Food Services
Fax 971 7 2446677
Friday Opening Time 24hr
General Amenities Newspaper in Lobby | Television in Lobby | Laundry Service
General Property Info Security Guard | 24 hr Service | Air Conditioned
Listing Type Place
Monday Opening Time 24hr
Parking Free
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email reservation@hamrahotels.com
Place Status Open at this location
Public Access Open to the General Public
Saturday Opening Time 24hr
Sunday Opening Time 24hr
Thursday Opening Time 24hr
Tuesday Opening Time 24hr
Wednesday Opening Time 24hr
WiFi Free

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Published 09.01.2015
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