"Upon check in, one employee was busy on the phone with a customer while another was on a personal call which she did not attempt to end while we stood there and waited..."
"Be realistic in your expectations and you'll like the Patricia Grand this is a 2..."
"with the amount of the hotel room, there should be complimentary breakfasts and snack areas as i have seen in more moderately priced hotels( la quinta, hampton inn)..."
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