OverviewThis property is situated on a major thoroughfare and is a 4-minute drive from Interstate 10, east of the city centre area. The El Paso International Airport (ELP) is 2 minutes away by car. Offering suites with full kitchens, on-site recreational facilities and on-site dining, this property is well suited for guests in need of extended-stay accommodations.
This hotel is smoke free and one- and two-bedroom suites are available. All suites include free Wi-Fi, free local calls, a flat screen TV, a full kitchen (a full-size refrigerator with freezer, a microwave, a stove and oven, cookware, utensils, and dishes) a separate living room with a sofabed and air conditioning. Two-bedroom suites also include a second bathroom. Accessible suites are available.
Free parking is available on site. A free local shuttle service is available for travel within 5 miles of the hotel (operates on demand and is subject to availability). Pets under 50 lbs are permitted in select suites for an additional fee of $10 per pet, per night.
A free hot breakfast is served from 6 am to 9 am on weekdays and from 7 am to 10 am on weekends. A free evening reception with appetizers is offered Monday through Thursday.
Other on-site amenities include two outdoor pools, a sports court, guest laundry facilities, grocery shopping service, common BBQ area, a business kiosk and meeting space. This hotel provides guests with free passes to the El Paso Fitness Club, which is a 20- to 25-minute drive away.
Butterfield Golf Course is about 10 minutes away by car. The city centre area is about a 15- to 20-minute drive away and includes the following attractions: University of Texas El Paso, Ciudad Juarez and the El Paso Mission Trail. The Outlet Shops at El Paso and the Sunland Park Racetrack & Casino are both 30 to 35 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on November 20, 2013: Free breakfast hours and pet fees.
The GoodAmong the reviews used for this analysis, many guests seemed satisfied with their stay at this hotel and several aspects of the property were praised by guests.
Many reviewers found their rooms spacious and comfortable, while several guests said that their rooms were clean, well maintained and quiet. A couple of guests specifically mentioned that the beds were comfortable.
Many guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
The staff were frequently complimented for their friendly and helpful service, while a couple of guests said that the front desk agents were quick to respond to their concerns.
Several guests enjoyed the food at the free breakfast and one reviewer said that the selection and quality at the breakfast was "a cut above the usual".
A few reviewers found the pool area to be clean and spacious, while a few other guests found the location of the hotel convenient for accessing restaurants, shopping and the airport.
The Bad
There were a couple of common concerns found for this property, among the reviews sourced for this editorial.
A few reviewers said that their rooms appeared dated, while a couple of guests said that the rooms did not meet their cleanliness expectations. Reviewers mentioned sticky counter tops, stained carpeting and worn furniture.
A couple of guests complained about not receiving the room that they requested.
Expedia.ca gave this hotel an average score of 3.8 out of 5, with 80% of 182 guests recommending the property.
TripAdvisor.ca ranked this hotel #27 out of 77 hotels in El Paso, with an average score of 3.5 out of 5, with 65% of 85 guests recommending the property.
The author called the hotel on November 20, 2013 to verify some information.
