OverviewThis hotel is situated among business offices and restaurants, within a 2-minute walk of the Knoxville Convention Center. This property is well suited for both business and leisure travellers looking to access downtown destinations on foot.
This hotel is non-smoking and all rooms include free Wi-Fi, a TV, a coffeemaker, an iron and ironing board, a hair dryer and individual climate control. Accessible rooms are also available.
Guests staying in executive rooms receive a free continental breakfast. Suites at this hotel provide more spacious accommodations and are configured with a separate living room that includes a sofabed.
Parking is available on site for an additional fee of $8 USD per space, per night. Pets under 25 lbs are permitted in select rooms for an additional fee of $35 per stay.
The on-site Windows On The Park restaurant and lounge serves breakfast, lunch and dinner. Room service is also available from 6:30 am to 10 pm.
Other on-site amenities include an indoor pool, a fitness centre, a business centre, meeting rooms, guest laundry facilities, same-day dry cleaning service, a gift shop, ice/vending machines and safe deposit boxes.
The Knoxville Museum of Art, historic Market Square, the Bijou Theatre and the University of Tennessee are all located within a 15- to 20-minute walk. Fort Dickerson Park is 6 minutes away by car, while the Confederate Memorial Hall is about an 8-minute drive away.
The Knoxville Downtown Island Airport (DKX) is 10 to 15 minutes away by car, depending on traffic. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, many guests seemed impressed with the accommodations at this hotel.
The rooms were frequently described as clean and well appointed. A few reviewers added that the rooms were spacious and that the beds were comfortable. However, there were also a couple of room-related complaints (see below for more details).
The staff were praised for their friendly and helpful service by many guests and a couple of reviewers said that the front desk agents were quick to provide recommendations and directions.
Many guests found the location convenient for exploring the downtown area on foot.
Many reviewers praised the food at the on-site restaurant and a couple of guests thought that the menu prices were reasonable.
A couple of guests enjoyed the on-site pool, while a couple of other reviewers appreciated the on-site underground parking.
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 95% of 303 guests recommending the property.
TripAdvisor.ca ranked this hotel #16 out of 92 hotels in Knoxville, with an average score of 4 out of 5, from 178 reviews.