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Regal Pacific Hotel

This is a 5 star hotel in Santiago
Avenida Apoquindo 5680, Santiago, Chile
Photo 1 - Regal Pacific Hotel
Among shops and restaurants, on-site dining and fitness facilities
Pros 
  • Free Wi-Fi and free valet parking
  • Many guests described their rooms as clean and comfortable
  • Many reviewers praised the food at the breakfast buffet
  • The staff were frequently complimented for their helpful service
  • Several guests found the location convenient for accessing restaurants and shopping
  • Several reviewers thought that this hotel offered good value for the money they spent
Cons 
  • A couple of guests thought that the interior decor was somewhat dated
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Editor's Analysis

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Updated on Sep 4, 2013
Overview
This property is situated among restaurants and shops, northeast of the Santiago city centre. This hotel caters to business travellers and offers free Wi-Fi, an on-site business centre, and a work desk in every room.

All rooms include free Wi-Fi, a 32" flat screen TV, a desk, a sofa and air conditioning. Deluxe rooms also include a mini-bar and marble fixtures in the bathroom. Rooms are furnished with one king bed or two single beds.

Suites provide more spacious accommodations and also include a 42" flat screen TV, a stereo system and a jetted tub. Suites are furnished with one king bed and a sofabed.

Free valet parking is available on site and pets are not permitted.

The on-site Fattoria restaurant serves breakfast, lunch and dinner. This hotel has an on-site piano bar and room service is also available. Select room packages include a free breakfast from the on-site restaurant.

Other on-site amenities include a fitness centre, a squash court, an indoor pool, a spa, a business centre, car rental and airport shuttle service (fees may apply), a gift shop, currency exchange, babysitting service, laundry and dry cleaning service, a concierge, meeting/event space and courier services.

This property is situated along a public transit route and the Apumanque Shopping Centre is 4 minutes away on foot. The Prince of Wales Country Club is about 6 minutes away by car, while the Sport Francis Golf Club is a 10-minute drive away. Museo de Arte Precolumbino, Cerro San Cristobal, Teatro Municipal (theatre) and Pablo Neruda‚Äôs Home are all a 20- to 25-minute drive away.

Arturo Merino Benitez Airport (SCL) is 35 to 40 minutes away by car. (All walking and driving time estimates: Google Maps)
The Good
Many guests seemed impressed with their stay at this hotel, among the reviews used for this analysis, and the most complimented aspect of this property was the customer service.

The staff throughout the hotel were frequently complimented for their friendly, attentive and helpful service. 

Many guests found their rooms to be clean, comfortable and well maintained. A few other reviewers agreed that their rooms were spacious and that their beds were comfortable.

Many reviewers praised the food and selection at the breakfast buffet that was served in the on-site restaurant.

Several guests found public transit, shopping and restaurants within walking distance of this hotel, while a couple of reviewers said that the neighbourhood surrounding the hotel was safe.

Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.

The Bad
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, a couple of guests thought that the room decor was somewhat dated.
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 83% of 29 guests recommending the property.

TripAdvisor.ca ranked this hotel #22 out of 158 hotels in Santiago, with an average score of 4.5 out of 5, from 167 reviews.

Amenities

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Regal Pacific Hotel

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Cable / Satellite TV
  • Secretarial Service
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • CD Player
  • Laundry service
  • Shops
  • Squash Courts
  • Photocopier
  • Jacuzzi
  • Massage
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Self Laundry


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Published 07.07.2014
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