OverviewThis property is situated among other hotels and restaurants in Santiago's business district. It is within a 2-minute walk of the United States Embassy. The Costanera Centre, a group of skyscrapers and shopping, is an 11-minute walk away. This hotel is well located for guests who are looking to explore the downtown area on foot and via public transit. The nearest bus stop is less than a 1-minute walk away.
Both smoking and non-smoking accommodations are available. All 168 rooms include free Wi-Fi, free local calls, a TV, a desk, an iron and ironing board, a hair dryer, a safe, a coffeemaker and individual climate control. Select rooms also include a mini-fridge. Rooms are furnished with one king bed or two double beds.
Suites provide more spacious accommodations and include a sofabed and a separate living room and bedroom. Suites are furnished with one king bed.
Free parking is available on site and pets are not permitted.
A free breakfast is served every morning. This hotel also has an on-site convenience market, which serves snacks and light meals.
Other on-site amenities include a fitness centre, a business centre, meeting/event facilities, guest laundry facilities, same-day dry cleaning service, an ice machine and safe deposit boxes.
Chilean National Zoo and the Chilean National Museum of Fine Arts are both a 12-minute drive away, while La Moneda Palace, the office of the president, is 14 minutes away by car. Cerro San Cristóbal, a hill with the second highest peak in the city and a statue of the Virgin Mary, is a 15-minute drive away. Fantasilandia, an amusement park, The Estadio Nacional Julio Martínez Prádanos, the national stadium, and the Museum of Memory and Human Rights, are all an 18-minute drive away.
The Arturo Merino Benitez Airport (SCL) is 30 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodMany guests seemed impressed with their stays at this hotel, among the reviews used for this analysis, and many guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
Many reviewers described their rooms as clean and generally comfortable, while a couple of guests specifically mentioned that their beds were comfortable.
The staff were frequently complimented for their friendly and helpful service.
Many guests seemed to enjoy the neighbourhood surrounding the hotel and guests described the area as safe and upscale. Many reviewers found restaurants and shopping within walking distance.
Several guests praised the food at the free breakfast, while a few guests appreciated the free Wi-Fi service. However, a few other reviewers expressed concerns about the Wi-Fi (see below for more details).
The Bad
There were few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, a few guests were disappointed that their rooms were not equipped with mini-fridges, while a few other reviewers had difficulty connecting to the free Wi-Fi. Guests may want to note that some rooms do offer a mini-fridge, and guests who are interested in this amenity should make sure to inform the hotel upon booking.
A couple of guests were disturbed in their rooms by traffic noise.
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 98% of 43 guests recommending the property.
TripAdvisor.com ranked this hotel #40 out of 157 hotels in Santiago, with an average score of 4 out of 5, from 206 reviews.
