OverviewLocated about a 10-minute drive from Sao Paulo's city centre and a 9-minute walk from Trianon Masp Metro Station, the Estanplaza Paulista is geared towards business or vacation travellers who prefer a centrally located hotel with a free breakfast, meeting banquet space and easy access to public transit.
Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, an in-room safe, a desk, a balcony, a minibar, a sitting area and a hair dryer. Smoking and non-smoking rooms are available. The hotel is not wheelchair accessible and pets are not permitted.
Hotel amenities include an indoor pool, a sauna, a fitness centre, meeting/banquet space, guest laundry, a bar, a free breakfast and on-site dining at Surul, which serves breakfast, lunch and dinner daily.
Expo Center Norte is about a 15-minute drive from the hotel, while Anhembi Convention Center can be found 11 minutes away by car. Shopping Center 3 is roughly a 4-minute drive away and Congonhas-São Paulo Airport (CGH) is a 14-minute drive away. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location, breakfast and rooms.
Numerous reviewers praised the hotel's staff, characterizing them as professional, bilingual, helpful and friendly. One patron remarked, "The reception staff is well spoken in English. These young professionals have a good and welcoming attitude towards the guests and are happy to assist you with any enquiry".
The hotel's location was convenient for many lodgers, who described it as safe and close to restaurants, shopping, public transit, a pharmacy, museums, Avenida Paulista and Cathedral da Se. One guest noted the hotel was, "Centrally located with a lot of variety within walking distance including a great park, the modern art museum, outdoor cafes, and much more".
Several travellers enjoyed the hotel's free breakfast and described it as wonderful and excellent, with several hot and cold choices. One reviewer mentioned, "The real stand-out however was the breakfast--one of the best breakfast buffets I've had in Brazil, which was included in the price of the room".
The hotel's rooms were complimented by several guests. They found them to be spacious, clean, well equipped and modern. A few patrons had complaints about the hotel's accommodations, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's value and rooms.
A few guests were disappointed with the hotel's value. They felt the restaurant was overpriced for its quality and found the rates to be expensive in comparison to other hotels.
Although the majority of reviewers were pleased with their clean and well-equipped rooms, a few lodgers criticized their accommodations. They reported slow Wi-Fi, dated decor and noise transfer from the elevators and guests in the hallways.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 321 reviews.
TripAdvisor.com guest reviews ranked the hotel #19 of 297 Sao Paulo hotels with an average rating of 4 out of 5 from 178 reviews.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 97% recommendation rate from 60 reviews.
