OverviewLocated across the street from Ana Rosa Metro Station and about a 5-minute drive from Sao Paulo's city centre, the Comfort Hotel Nova Paulista is suitable for travellers who require a centrally located hotel with a free breakfast, an outdoor pool and easy access to public transit.
Each of the hotel's guest rooms comes equipped with free Wi-Fi, cable TV, air conditioning and a desk. Rooms with an iron and ironing board, a hair dryer and a balcony are also available, as are smoking, non-smoking and wheelchair-accessible rooms.
Hotel amenities include an outdoor pool, fitness facilities, meeting space, a business centre, a free breakfast and on-site dining at Jambu, which serves breakfast, lunch and dinner daily. Pets are not permitted and parking is an additional BRL 15 per day.
Shopping Center 3 is roughly a 7-minute drive from the hotel, while Ibirapuera Park can be found 9 minutes away by car. Museum of Art of São Paulo Assis Chateaubriand is about an 11-minute trip via public transit and Sao Paulo International Airport (GRU) is a 34-minute drive away. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location, rooms and breakfast.
The hotel's staff were the source of many compliments by reviewers. They were characterized as attentive, professional, friendly and helpful with recommendations and suggestions.
Numerous guests praised the hotel's location. They found it close to public transit, restaurants, bars, taxis, shopping and Paulista Avenue.
Several lodgers were pleased with their accommodations at the hotel. They described their rooms as clean, spacious and quiet, with good water pressure and comfortable beds and linens. A few travellers criticized their rooms, however (see below).
The hotel's breakfast was enjoyed by several travellers. They found it to be tasty, delicious, fresh and excellent, with good variety.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.
Although several lodgers enjoyed their clean and spacious rooms, a few guests were disappointed with their accommodations at the hotel. They reported musty odours, worn bathrooms, dated decor, difficulty regulating the water temperature in the shower and street noise in rooms facing the road.
Booking.com guest reviews rated the hotel 7.8 out of 10 from 121 reviews.
TripAdvisor.com guest reviews ranked the hotel #161 of 291 Sao Paulo hotels with an average rating of 3.5 out of 5 from 84 reviews.
Expedia.ca guest reviews rated the hotel 3.5 out of 5 with a 100% recommendation rate from 3 reviews.
