Located just off Highway 45 in west Milwaukee, the Hyatt Place Milwaukee West is geared towards business or vacation travellers who prefer a hotel with easy highway access, a free breakfast and an indoor pool.
Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a mini-fridge, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a seating area and sofabed are also available, as are wheelchair-accessible rooms.
Hotel amenities include an indoor pool, fitness centre, meeting/conference facilities, a coffee shop, a business centre, laundry facilities, free parking, a free breakfast and on-site dining at the Bakery Cafe, which serves breakfast, lunch and dinner and is open 24 hours a day.
Up to two pets are permitted per room (50 lbs or less), for a non-refundable cleaning fee of $150 for the first pet, and an additional $50 for the second pet.
Downtown Milwaukee is about a 17-minute drive from the hotel, while Mayfair Mall is an 8-minute drive away. BMO Harris Bradley Center can be found roughly 18 minutes away by car and General Mitchell International Airport (MKE) is a 22-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, Up to 2 pets/room $150/1st pet, $50/second pet , wheelchair accessible. (Call Date: September 22, 2013)
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff, breakfast and location.
Many guests praised their accommodations at the hotel. They described their rooms as spacious, clean, well equipped, quiet and modern, with comfortable beds and fast Wi-Fi. A few reviewers did complain of highway noise in their rooms, however, the hotel does supply ear plugs.
The hotel's staff were the source of numerous compliments by patrons. They were characterized as friendly, accommodating, efficient at check-in and helpful with directions.
Several reviewers enjoyed the hotel's free breakfast, describing it as delicious, tasty, extensive and excellent, with ample seating. One guest noted, "Breakfast was complimentary and beyond the standard Cheerios and bagels. There were egg/ham/cheese muffin sandwiches, pancakes, hot oatmeal, fresh cut up fruit as well as fresh pastries, cereal, etc.".
Several lodgers were also pleased with the hotel's location. They found it close to Miller Park, highway access, restaurants, shopping, Target, the Harley Davidson Museum and the Milwaukee Zoo. Some guests were disappointed with the hotel's location and surrounding area, however (see below).
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's location and surrounding area.
Although the majority of guests were pleased with the hotel's proximity to the highway, some reviewers were disappointed with its location and surrounding area. The hotel was described as being in an industrial area, which guests found desolate and "off the beaten path". It was mentioned there was nothing within walking distance, and that the hotel was better suited to those with a vehicle. As noted above, a few reviewers were also disturbed by noise from the highway.
guest reviews rated the hotel 4.4 out of 5 with a 94% recommendation rate from 311 reviews.
Hotels.com guest reviews rated the hotel 4.4 out of 5 from 254 reviews.
TripAdvisor.com guest reviews ranked the hotel #34 of 52 Milwaukee hotels with an average rating of 3.5 out of 5 from 89 reviews.
The author called the hotel on September 22, 2013 to verify some information.