OverviewLocated just off Interstate 90 and about a 15-minute drive from Madison's city centre, America's Best Value Inn - Madison is geared towards travellers who require economical lodgings with a free breakfast, an outdoor pool and easy highway access.
Each of this smoke-free hotel's guest rooms offer free Wi-Fi, cable TV, a mini-fridge, a microwave, a desk, an iron and ironing board and a hair dryer. The hotel is wheelchair accessible and pets under 50 lbs are permitted with a $100 refundable deposit per pet, per stay.
The hotel also offers a seasonal heated outdoor pool, a fitness room, a business centre, BBQ facilities, guest laundry, a free breakfast and free parking (truck and bus parking is also available).
Lake Edge Shopping Center can be found about a 10-minute drive from the hotel, while the University of Wisconsin-Madison is 15 minutes away by car. Ho-Chunk Gaming Madison is a 3-minute drive away and Dane County Regional Airport (MSN) is roughly a 14-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets under 50 lbs $100 refundable deposit/pet/stay, wheelchair accessible. (Call Date: October 31, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's breakfast, rates and rooms.
The hotel's breakfast was the source of numerous compliments by reviewers, who described it as amazing, and excellent, with a large variety of hot and cold items and great coffee. One guest remarked, "The breakfast was phenomenal, better than a major chain breakfast. Two waffle makers, make your own [omelet], fruit bar, hot sausage and gravy, cereal etc.".
Many travellers were pleased with the hotel's rates. They found them to be reasonable, low and competitive.
Several guests enjoyed their accommodations at the hotel. They described their rooms as clean and well maintained, with comfortable beds, efficient air conditioning and good water pressure. A few guests had complaints about their lodgings, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the staff, location and rooms.
Some guests were disappointed with the level of customer service they received. They characterized the staff as unfriendly, unhelpful and indifferent.
Although several travellers were pleased with the hotel's proximity to highway access, a few reviewers were disappointed with its location. They described it as next to a land fill, "off the beaten path" and secluded, with no restaurants within walking distance. This hotel was recommended only to those with a car.
While the majority of lodgers were satisfied with their accommodations, a few patrons had complaints about their lodgings. They reported dated decor, noisy air conditioning and noise transfer from guests in adjacent rooms.
Expedia.ca guest reviews rated the hotel 3.2 out of 5 with a 69% recommendation rate from 253 reviews.
TripAdvisor.com guest reviews ranked the hotel #51 of 63 Madison hotels with an average rating of 3.5 out of 5 from 90 reviews.
Booking.com guest reviews rated the hotel 6.4 out of 10 from 55 reviews.
The author called the hotel on October 31, 2013 to verify some information.