OverviewLocated along Highway 60 and about an 8-minute drive from Williamsburg's city centre, the Holiday Inn Patriot (Old Williamsburg) is suitable for business or vacation travellers who require a hotel with meeting/banquet space, on-site dining and easy highway access.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a free weekday newspaper, a coffeemaker, a mini-fridge, a microwave, a desk, a hair dryer and an iron and ironing board. Rooms with a sitting area and sofabed are also available, as are smoking, non-smoking and wheelchair-accessible rooms.
The hotel also offers an indoor pool, an outdoor pool, a hot tub, a fitness room, a bar, a games room, over 10,000 square feet of meeting/banquet space, a business centre, guest laundry and free parking. Small pets are permitted for $25 per pet, per night. Plantation Dining Room is located on site and serves breakfast and dinner daily.
Colonial Williamsburg Historic Area is about a 9-minute drive from the hotel, while Williamsburg Premium Outlets can be found 8 minutes away by car. Ripley's Believe It Or Not is a 2-minute drive away and Newport News/Williamsburg International Airport (PHF) is roughly a 30-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, small pets $25/pet/night, wheelchair accessible. (Call Date: November 21, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's location, staff and rooms.
The hotel's location was enjoyed by many travellers. They described it as safe and close to restaurants, shopping, Busch Gardens, Colonial Williamsburg, outlet malls and the Williamsburg Winery.
Numerous reviewers were pleased with the level of customer service they received during their stay. They characterized the staff as attentive, helpful, friendly and efficient.
Some lodgers were satisfied with the hotel's accommodations. They found their rooms to be clean, quiet, spacious and well equipped, with reliable Wi-Fi and comfortable beds and pillows. It should be noted, however, that some patrons were disappointed with their lodgings (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some complaints about the hotel's rooms.
Although some lodgers were pleased with their well-equipped and quiet rooms, some reviewers criticized their accommodations. They reported cigarette odours in non-smoking rooms, dated decor, worn fixtures and bathrooms, uncomfortable beds, some cleaning issues and noisy air conditioning.
TripAdvisor.com guest reviews ranked the hotel #50 of 81 Williamsburg hotels with an average rating of 3.5 out of 5 from 254 reviews.
Expedia.ca guest reviews rated the hotel 3.1 out of 5 with a 66% recommendation rate from 118 reviews.
Booking.com guest reviews rated the hotel 6.3 out of 10 from 15 reviews.
The author called the hotel on November 21, 2013 to verify some information.
