OverviewLocated just off Interstate 264 and a 10-minute drive from Norfolk International Airport city (ORF), the SpringHill Suites Norfolk Virginia Beach is geared towards car or air travellers who require a hotel with a free airport shuttle, a free breakfast, extended kitchen amenities and easy highway access.
Each of this hotel's air-conditioned suites offers free Wi-Fi, cable TV, a kitchenette, a seating area with a sofabed, a desk, a hair dryer and an iron and ironing board. All rooms are non-smoking and the hotel also offers wheelchair-accessible rooms.
Hotel amenities include an indoor pool, a hot tub, a fitness centre, meeting/banquet space, a business centre, laundry services, vending machines, a free breakfast, breakfasts to-go and free parking. Pets are not permitted. A free airport shuttle is provided (please contact the hotel for full details).
Virginia Beach's city centre is roughly a 16-minute drive from the hotel, while The Gallery at Military Circle offers shopping 5 minutes away by car. Sentara Leigh Hospital is about a 2-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: December 17, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's breakfast, rooms, location and staff.
The hotel's breakfast was praised by many lodgers. They described it as delicious, impressive, yummy and well stocked, with a large selection of hot and cold items. A couple of guests did mention limited seating on the hotel's busier days, however.
Numerous reviewers were pleased with the hotel's accommodations. They found their rooms to be clean, spacious, well equipped, modern and nicely decorated, with comfortable beds, reliable Wi-Fi and good water pressure. A few lodgers had complaints about their rooms, however (see below).
Several guests enjoyed the hotel's location. They described it as easily accessible and close to highway access, restaurants, the airport, Busch Gardens and Norfolk State University.
The hotel's staff were the source of several compliments by patrons. They were characterized as efficient, accommodating, friendly and helpful with area suggestions.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.
Although the majority of reviewers were pleased with their clean and modern rooms, a few lodgers criticized their accommodations. They reported dated and worn decor, uncomfortable beds and a lack of cooking utensils.
TripAdvisor.com guest reviews ranked the hotel #8 of 39 Norfolk hotels with an average rating of 4 out of 5 from 142 reviews.
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with an 89% recommendation rate from 75 reviews.
Booking.com guest reviews rated the hotel 9.4 out of 10 from 7 reviews.
The author called the hotel on December 17, 2013 to verify some information.