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Crowne Plaza Hotel Virginia Beach-Norfolk

This is a 4 star hotel in Virginia Beach
4453 Bonney Road, Virginia Beach, VA, U.S.A.
Photo 1 - Crowne Plaza Hotel Virginia Beach-Norfolk
Great staff, well-equipped rooms, easy highway access, a few concerns with noise
  • Free Wi-Fi, free parking and free shuttle to Virginia Beach's commercial area
  • Many guests praised the hotel's helpful and efficient staff
  • Several reviewers found the hotel close to restaurants and shopping
  • The hotel's rooms were complimented for being clean and well equipped
  • Some guests complained of noise transfer
  • The hotel's restaurant and bar were considered expensive by a few lodgers
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Editor's Analysis

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Updated on Sep 3, 2013
Located about a 3-minute drive from the nearest Interstate 264 on-ramp and a 15-minute drive from the beach, the Crowne Plaza Hotel Virginia Beach-Norfolk is geared towards business and leisure travellers who prefer a hotel with meeting/banquet space, on-site dining and easy highway access.

This hotel has 149 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a mini-fridge, a microwave, a desk, an iron and ironing board, a hair dryer, a free morning newspaper and an in-room safe. Rooms with a living area and a sofabed are also available, and the hotel is wheelchair accessible.

The hotel also offers an indoor pool, a fitness centre, a bar, a business centre, meeting/banquet space, guest laundry, a gift shop and free parking. A free shuttle to Virginia Beach's restaurant/shopping area is offered between 5 pm and 10 pm (please contact the hotel for details). On-site dining is available at Tines Restaurant, which serves breakfast and dinner daily. Pets are not permitted.

Mount Trashmore Park can be found about 5 minutes away by car, while The Town Center of Virginia Beach is a 3-minute drive from the hotel. Norfolk Naval Base is roughly an 18- to 25-minute drive northwest and Norfolk International Airport (ORF) is a 15- to 20-minute drive northwest. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: August 20, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and location.

Numerous guests praised the hotel's staff, characterizing them as friendly, efficient, accommodating and helpful with dining tips and directions. One patron remarked that they were very child friendly and patient.

The hotel's accommodations were enjoyed by many reviewers. They described their rooms as clean, well equipped, modern, elegantly appointed and spacious, with comfortable beds.

Several lodgers were pleased with the hotel's location, and found it to be close to highway access, the beach, restaurants, shopping, downtown Virginia Beach, the Virginia Aquarium and the airport. One guest noted, "The hotel is in a great location; most of the tourist attractions are only 10 to 15 minutes away".

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the food/beverage costs.

Some guests complained of noise disruptions during their stay. They reported road noise and noisy in-room air-conditioning units, as well as noise from guests in adjacent rooms and the hallways.

While several patrons found the restaurant to have delicious food and great staff, a few reviewers found the prices at the restaurant and bar to be expensive and overpriced. guest reviews rated the hotel 4.1 out of 5 with an 86% recommendation rate from 257 reviews. guest reviews ranked the hotel #33 of 119 Virginia Beach hotels with an average rating of 4 out of 5 from 134 reviews. guest reviews rated the hotel 8.2 out of 10 from 37 reviews.

The author called the hotel on August 20, 2013 to verify some information.

Guest Reviews

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100.91 USD - 0.00 USD Crowne Plaza Hotel Virginia Beach-Norfolk
Out of 91 hotels
Guest Rating Explained
Rating: 6.6 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #22 out of 91 hotels in Virginia Beach ranked by guests.
Guest Recommendations
Verified Guest from Easton, MD US rated Crowne Plaza Hotel Virginia Beach-Norfolk 9 out of 10 on August 04, 2006
"This hotel was emmaculate. My sleeping quarters were more than I expected. I have stayed at Crowne Plaza's Atlanta and New York locations and I must say, " the Virginia Beach location tops them both". I was in town for the funeral of a very close friend and the last thing I needed was the hassel of staying in an establishment with poor customer service. I did have a problem getting service for dinner and drinks in the bar on the evening of arrival; however, I moved over to restaurant and the staff there was awesome. April (front desk) was great. She allowed me to check out an hour later so I could have time to prepare my military uniform prior to the memorial service. I would recommend Crown Plaza to all of my family and friends."
Rose m from Odenton, MD US rated Crowne Plaza Hotel Virginia Beach-Norfolk 10 out of 10 on April 30, 2005
Verified Guest from Leola, PA UY rated Crowne Plaza Hotel Virginia Beach-Norfolk 4 out of 10 on July 05, 2004


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Crowne Plaza Hotel Virginia Beach-Norfolk

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Golf Course
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • TV
  • CD Player
  • Laundry service
  • Shops
  • Photocopier
  • Jacuzzi
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Executive Floor
  • Shops in Hotel
  • Self Laundry

User Contributed Info

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The award-winning Crowne Plaza Hotel Virginia Beach is "The Place to Meet" in Hampton Roads, whether you're in town on business or on vacation!

Offering world-class accommodations in the heart of the Virginia Beach Town Center, the Crowne Plaza Hotel is just minutes from the beach, downtown Norfolk, military bases and most area businesses.

With over 12,000 square feet of flexible meeting space and a Crowne Meetings Director to take care of every detail, the Crowne Plaza Hotel is perfect for meetings and events from 10 to 500 people. Discerning travelers will appreciate fine dining at Tines Restaurant and cocktails at the "South Beach" inspired Aqua Bar, both located conveniently within the hotel. In our contemporary and spacious lobby, you can enjoy complimentary wired and wireless high-speed Internet access.

We look forward to making your stay a memorable one. See you soon at the Crowne Plaza Hotel Virginia Beach - The Place to Meet!

Accessibility Options Handicapped Parking | Wheelchair Accessible
Category Accommodation and Food Services
Fax (757) 456-5778
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Safe-deposit box (front desk) | Porter / Bellhop | Gift Shop / News Stand | Laundry Machines | Fitness Room | Convenience Store | Concierge
General Property Info Cash Machine | Elevator/Lift | 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Number of Floors 8
Number of Rooms 149
Parking Outdoor | Free | Lot
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00
WiFi Free

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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