OverviewLocated about a 3-minute drive from the nearest Interstate 264 on-ramp and a 15-minute drive from the beach, the Crowne Plaza Hotel Virginia Beach-Norfolk is geared towards business and leisure travellers who prefer a hotel with meeting/banquet space, on-site dining and easy highway access.
This hotel has 149 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a mini-fridge, a microwave, a desk, an iron and ironing board, a hair dryer, a free morning newspaper and an in-room safe. Rooms with a living area and a sofabed are also available, and the hotel is wheelchair accessible.
The hotel also offers an indoor pool, a fitness centre, a bar, a business centre, meeting/banquet space, guest laundry, a gift shop and free parking. A free shuttle to Virginia Beach's restaurant/shopping area is offered between 5 pm and 10 pm (please contact the hotel for details). On-site dining is available at Tines Restaurant, which serves breakfast and dinner daily. Pets are not permitted.
Mount Trashmore Park can be found about 5 minutes away by car, while The Town Center of Virginia Beach is a 3-minute drive from the hotel. Norfolk Naval Base is roughly an 18- to 25-minute drive northwest and Norfolk International Airport (ORF) is a 15- to 20-minute drive northwest. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: August 20, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and location.
Numerous guests praised the hotel's staff, characterizing them as friendly, efficient, accommodating and helpful with dining tips and directions. One patron remarked that they were very child friendly and patient.
The hotel's accommodations were enjoyed by many reviewers. They described their rooms as clean, well equipped, modern, elegantly appointed and spacious, with comfortable beds.
Several lodgers were pleased with the hotel's location, and found it to be close to highway access, the beach, restaurants, shopping, downtown Virginia Beach, the Virginia Aquarium and the airport. One guest noted, "The hotel is in a great location; most of the tourist attractions are only 10 to 15 minutes away".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the food/beverage costs.
Some guests complained of noise disruptions during their stay. They reported road noise and noisy in-room air-conditioning units, as well as noise from guests in adjacent rooms and the hallways.
While several patrons found the restaurant to have delicious food and great staff, a few reviewers found the prices at the restaurant and bar to be expensive and overpriced.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with an 86% recommendation rate from 257 reviews.
TripAdvisor.com guest reviews ranked the hotel #
33 of 119 Virginia Beach hotels with an average rating of 4 out of 5 from 134 reviews.
Booking.com guest reviews rated the hotel 8.2 out of 10 from 37 reviews.
The author called the hotel on August 20, 2013 to verify some information.