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Richmond Magnuson Grand Hotel

This is a 4 star hotel in Richmond
6531 West Broad St, Richmond, VA, U.S.A.
Photo 1 - Richmond Magnuson Grand Hotel
Free Wi-Fi and parking, with a great location but a bit dated, say guests
  • Free Wi-Fi and free parking
  • Many guests liked the location of the hotel
  • Many guests felt the hotel was decently clean, and that the bed was comfortable
  • Guests have mixed opinions on the quality of the staff
  • Many guests felt that the hotel was very dated
  • Some guests found their room to have a bad odor
  • Some guests reported that the hotel was too noisy at night
  • Some guests felt the hotel was not worth the value
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Editor's Analysis

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Updated on Jun 28, 2013
The Richmond Magnuson Grand Hotel, situated in Richmond, Virginia, is located 15 minutes away by car from downtown Richmond. 

This hotel is 100% smoke free and does not allow pets on the property. There is free parking available on site. There are seven floors with 282 rooms.

In each room, there is an air conditioner, ironing board with an iron, a hair dryer, free Wi-Fi, a phone, a clock radio, a TV (no cable) and a coffeemaker. Rooms feature either a king bed or two double beds depending on the room. In some rooms, a microwave and a refrigerator are provided, while in other rooms, the guests need to request them. 

On site, there is an indoor pool, a hot tub, fitness facilities, a bar, a 24-hour front desk, seven conference rooms, a business centre, a restaurant and laundry facilities. Room service is available.

Some nearby places that guests staying at the Richmond Magnuson Grand Hotel may want to visit include the Regency Square Mall and Joseph Bryan Park, which are both about 10 minutes away by car. The Country Club of Virginia is 9 minutes away by car, and the Richmond International Airport (RIC), which is 24 minutes away by car. (All transportation time estimates sourced from Google Maps)
The Good
Although this hotel has mixed reviews, there were many who had good things to say about the Richmond Magnuson Grand Hotel.

Many guests claimed that the hotel was close to shopping and dining options.

Many guests felt that their stay at this hotel was a comfortable one, as they reported a comfortable bed and a clean room. Despite these guest's opinions, there still were a significant number of people who disagreed.

There were several other compliments that were met with disagreement. See below for more details.

The Bad
For the Richmond Magnuson Grand Hotel, there were many negative and positive reviews. The negative reviewers mostly were not satisfied with the overall quality of the hotel.  

Some guests felt that the hotel is in need of an update, and that the state of the hotel during their stay was sub-par.

While many guests enjoyed their experience with the staff, there were a significant number of guests who described the staff as unprofessional.

Some guests reported that when they entered their rooms, they were met with bad odors. There were also guests who felt that the level of noise in the hotel was too loud during the night.

The opinion of whether or not the hotel was worth the value of the price varied heavily between guests. guests rated this hotel 3.6 out of 5 and 77% of guests recommended it based on 65 verified reviews. guests rated this hotel 3.3 out of 5 based on 72 reviews ranked this hotel #59 of 86 Richmond hotels, with an average rating of 3 out of 5, based on 147 reviews.

Guest Reviews

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0.00 USD - 0.00 USD Richmond Magnuson Grand Hotel
Out of 113 hotels
Guest Rating Explained
Rating: 7.5 / 10

No. of guest ratings: 4
No. of guest comments: 4
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #6 out of 113 hotels in Richmond ranked by guests.
Guest Recommendations
Great experience.
"My stay at the Crown Plaza West was a wonderful experience. The location was great for shopping, eating out and overall just a great place to stay. I would highly recommend for anyone to stay at this location. The people were pleasant and always willing to please."
Lorri from Prospect, VA US rated Richmond Magnuson Grand Hotel 9 out of 10 on November 06, 2011
Peggy from Ashburn, VA US rated Richmond Magnuson Grand Hotel 9 out of 10 on October 10, 2009
"The rate was very good, very inexpensive. The hotel was undergoing some renovations due to flooding as a result of hurricane related floods from a few weeks back. Perhaps that was why it was not as clean as it should have been. The staff was quite the restaurant, the breakfast buffet was awful and ordering breakfast took forever. There was no clock in our room, and when we requested one, they brought one that did not work properly. The room itself was perfectly decent, however."
Mitchell from Evanston, IL US rated Richmond Magnuson Grand Hotel 5 out of 10 on October 24, 2004
Allen from Summerville, SC US rated Richmond Magnuson Grand Hotel 10 out of 10 on May 23, 2004


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Richmond Magnuson Grand Hotel

  • Business Center
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Airport shuttle
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Golf Course
  • Conference Room(s)
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • CD Player
  • Photocopier
  • Spa & Wellness Centre
  • En suite
  • Private Bathroom
  • Private Toilet
  • Packed Lunches
  • Luggage Storage
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Step away from the fast-paced city center and enjoy the more peaceful suburbs of Richmond's West End. Southern hospitality and stylish accommodations await you at the Crowne Plaza® Hotel Richmond West. Conveniently situated at the I-64 and I-95 interchange in Richmond, VA, our hotel offers the perfect location for the business traveler or vacationing family.

Located in the West End of Richmond, VA, our hotel is surrounded by top companies, including Altria, Genworth and Reynolds. Invite your colleagues to an event in one of our exquisite meeting rooms. From catering to audio/visual equipment, we have everything you need for a successful meeting.

Our hotel's location in Richmond, Virginia is near many of the Capitol City's top attractions. Stroll through the beautiful 40-acre Lewis Ginter Garden or enjoy a day of shopping at Short Pump Mall, Carytown or Stony Point Fashion Park. We are also just five miles from downtown, where you'll find the Science Museum of Virginia, Richmond International Raceway and the historic St. John's Church.

When you choose the Crowne Plaza® Richmond West hotel, you'll experience exceptional service and amenities that you won't find at other hotels in Richmond, Virginia. Relax by our sparkling indoor pool or workout in our Fitness Center. Our hotel also features the full-service Sapphire Grill and Lounge. We're looking forward to your visit.

Accessibility Options Handicapped Parking
Category Accommodation and Food Services
Fax (804) 673-9632
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Porter / Bellhop | Breakfast Available | Laundry Machines | Fitness Room | Laundry Service | Dry Cleaning Service
General Property Info Cash Machine | Elevator/Lift | 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Number of Floors 7
Number of Rooms 282
Number of Suites 5
Parking Outdoor | Lot
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free 800 770 5675
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.02.2015
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