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Four Points by Sheraton Richmond Airport

This is a 3 star hotel in Richmond
4700 South Laburnum Avenue, Richmond, VA, U.S.A.
Photo 1 - Four Points by Sheraton Richmond Airport
Comfortable rooms, good service, close to airport with a free shuttle
Pros 
  • Free Wi-Fi, free parking, free airport and area shuttle
  • Numerous guests enjoyed their comfortable and well-equipped rooms
  • Many reviewers were pleased with the level of customer service they received
  • The hotel was found to be close to the airport and shopping by several lodgers
Cons 
  • Noise transfer was reported by a few lodgers
  • A few guests reported strange odours and worn carpets
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Editor's Analysis

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Updated on Aug 22, 2013
Overview
Located about a 7-minute drive from Richmond International Airport (RIC) and a 3-minute drive from the nearest Interstate 64 on-ramp, the Four Points by Sheraton Richmond Airport is suitable for air and car travellers who require a hotel with a free airport shuttle, on-site dining and easy highway access.

This hotel has 155 smoke-free, air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, an iPod docking station, an in-room laptop safe, a microwave, a mini-fridge, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom and a living room with a sofabed are also available, and the hotel is wheelchair accessible.

Hotel amenities include an outdoor pool, a fitness centre, meeting/conference space, a business centre, vending machines and free parking. A free roundtrip airport shuttle is also offered, as well as a free area shuttle within a 2-mile radius of the hotel (please contact the hotel for details). 

On-siting dining is offered at Terra Nova Restaurant and Lounge, which is open for breakfast, lunch and dinner daily. Room service is available.

Pets 40 pounds and under are permitted with prior approval from the hotel. Pet owners must sign a waiver at check-in and provide a $150 refundable deposit in case of any damage. 

The Shops at White Oak Village is adjacent to the hotel, while The Museum of Edgar Allen Poe is about a 12-minute drive westward. The Richmond National Battlefield Park can be found roughly 20 minutes southeast by car and downtown Richmond is about a 15-minute drive west. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, up to 2 pets free, wheelchair accessible. (Call Date: August 5, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's rooms, staff and location.

Numerous guests praised the hotel's accommodations. They described their rooms as clean, quiet, modern, well maintained, spacious and well equipped, with comfortable beds and linens and good water pressure. A few patrons had complaints about their rooms, however (see below).

The hotel's staff were the source of many compliments by lodgers, who characterized them as helpful, friendly, efficient and professional. 

Several reviewers enjoyed the hotel's location. They described it as safe, and close to the airport, shopping, restaurants, highway access, Target and a pharmacy.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the rooms.

A few lodgers complained about noise disturbances during their stay. They reported noise from guests in the hallways and from loud in-room air-conditioning units, as well as noise in rooms near the elevators and facing the atrium.

While the majority of reviewers were pleased with their well-equipped and comfortable rooms, a few guests had complaints about their accommodations. They reported stained carpets and some cleaning issues. A strange room odour was also mentioned by a few guests.
TripAdvisor.com guest reviews ranked the hotel #25 out of 86 Richmond hotels with an average rating of 4 out of 5 from 153 reviews.

Hotels.com guest reviews rated the hotel 4 out of 5 from 21 reviews.

Expedia.ca guest reviews rated the hotel 3.9 out of 5 with a 92% recommendation rate from 13 reviews.

The author called the hotel on August 5, 2013 to verify some information.

Guest Reviews

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96.85 USD - 0.00 USD Four Points by Sheraton Richmond Airport
Rating:
6.5
Fair
Ranking:
#25
Out of 113 hotels
Guest Rating Explained
Rating: 6.5 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #25 out of 113 hotels in Richmond ranked by guests.
Guest Recommendations
"Every thing was very clean. Our room was small and the TV terrible. Very old and hard to see picture. Every thing else A O>K>"
Carl from Pendleton, OR US rated Four Points by Sheraton Richmond Airport 8 out of 10 on October 29, 2009
"Our experience matched the reviews I had seen before booking. It is a bit ordinary for a Wyndham--but there are not a lot of great hotels near the Richmond airport, and this one is perfectly adequate. Staff was variable--one not very helpful, two who were very nice. The room was nice."
Stephen from Derwood, MD US rated Four Points by Sheraton Richmond Airport 8 out of 10 on October 03, 2005

Amenities

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Four Points by Sheraton Richmond Airport

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Airport shuttle
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Photocopier
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Luggage Storage
  • Designated Smoking Area
  • Vending Machines

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 0:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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