OverviewLocated just off Route 13 and about a 10-minute drive from Norfolk's city centre, the Savannah Suites Norfolk are geared towards road travellers who require short- or long-term accommodations with extended kitchen amenities, free wired Internet and easy highway access.
Each of the hotel's air-conditioned guest rooms offers free wired Internet, cable TV, a coffeemaker, a full kitchen, a dining area, a hair dryer and an iron and ironing board. Smoking, non-smoking and wheelchair-accessible rooms are available.
Hotel amenities include a fitness room, guest laundry, a business centre and free parking. Pets are not permitted.
The Gallery at Military Circle offers shopping about a 3-minute drive away, while Virginia Beach can be found 20 minutes away by car. Naval Station Norfolk is roughly a 16-minute drive from the hotel and Norfolk International Airport (ORF) is a 7-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: January 7, 2014)
The GoodGuest reviews sourced for this analysis showed positive responses towards the hotel's location, staff, rates and rooms.
The hotel's location was praised by many lodgers. They described it as safe and close to highway access, the waterfront, shopping, Walmart, grocery stores, restaurants and Naval Station Norfolk.
Several reviewers were pleased with the level of customer service they received during their stay. They were characterized as accommodating, knowledgeable and friendly.
The hotel's rates were appreciated by some travellers. They were described as great, reasonable and affordable.
Some guests were satisfied with their lodgings at the hotel. They found their rooms to be clean, quiet and well equipped, with fast Internet and comfortable beds. It should be noted, however, that several patrons criticized their accommodations (see below).
The Bad
Guest critiques consulted for this review showed negative responses towards the hotel's rooms.
Although some guests were satisfied with their quiet and well-equipped rooms, several lodgers were disappointed with their accommodations. They reported worn decor and linens, musty odours, uncomfortable beds, cleaning issues, cigarette odours in non-smoking rooms and a lack of dishes.
Expedia.ca guest reviews rated the hotel 2.5 out of 5 with a 48% recommendation rate from 63 reviews.
TripAdvisor.com guest reviews ranked the hotel #35 of 40 Norfolk hotels with an average rating of 1.5 out of 5 from 30 reviews.
Booking.com guest reviews rated the hotel 5.9 out of 10 from 22 reviews.
The author called the hotel on January 7, 2014 to verify some information.
