Located about a 4-minute drive from Norfolk International Airport (ORF) just off Interstate 64, the Holiday Inn Norfolk Airport is suitable for car or air travellers who prefer a hotel with a free airport shuttle, on-site dining and easy highway access.
Each of this smoke-free hotel's guest rooms and suites comes equipped with air conditioning, free Wi-Fi, cable TV, a coffeemaker, a microwave, a mini-fridge, a desk, an ironing and ironing board and a hair dryer. Rooms with a kitchenette, a jetted tub, a separate bedroom, a dining table and a living area with a sofabed are also available, as are wheelchair-accessible rooms.
The hotel also offers an indoor pool, a hot tub, fitness facilities, a pub, 5,000 square feet of meeting space, a business centre, a gift shop, guest laundry and free parking. Pets are not permitted. A free area shuttle and 24-hour airport shuttle are also offered (please contact the hotel for details).
On-site dining is available at Fountainside Cafe, which serves breakfast and dinner daily, as well as a manager's reception Wednesdays from 5 pm to 6:30 pm.
Norfolk Naval Base is roughly an 11-minute drive away, while Broad Creek Shopping Center and Norfolk Botanical Garden can both be found 6 minutes away by car. Virginia Wesleyan College is about a 7-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: December 10, 2013)
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and location.
The hotel's staff were the source of numerous compliments by reviewers. They were characterized as professional, accommodating, friendly and helpful with directions and recommendations.
Many lodgers were pleased with their rooms at the hotel. They described their accommodations as clean, quiet, spacious, updated and well equipped, with strong Wi-Fi signals and comfortable beds and pillows. A few travellers had complaints about their rooms, however (see below).
Several guests praised the hotel's location. They found it close to the airport, highway access, shopping, restaurants, the beach, Walmart, Target and Virginia Beach Amphitheater.
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and lack of free breakfast.
Although the majority of lodgers enjoyed their clean and updated rooms, a few guests had complaints about their accommodations. They reported plumbing issues, noisy in-room air-conditioning units and difficulty using their satellite TVs.
A few reviewers were disappointed with the hotel's lack of free breakfast and felt it should have been included in the room rates.
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with a 93% recommendation rate from 121 reviews.
TripAdvisor.com guest reviews ranked the hotel #13 of 39 Norfolk hotels with an average rating of 4 out of 5 from 81 reviews.
Booking.com guest reviews rated the hotel 7.8 out of 10 from 17 reviews.
The author called the hotel on December 10, 2013 to verify some information.