Overview
The Hilton Norfolk Airport is located just off the Hampton Roads Beltway and just a 5-minute drive from Norfolk International Airport (ORF) and a 30-minute drive from Newport News/Williamsburg International Airport (PHF). This hotel offers both smoking and non-smoking accommodations.
The hotel features a business center, meeting rooms, fitness center, outdoor pool, indoor pool and hot tub, airport shuttle, room service, free Wi-Fi in all common areas and guest rooms and an on-site restaurant, Max & Erma's, which is open until 12 am.
This property offers guest rooms, suites and executive rooms with king beds and double beds. All rooms feature flat screen TVs, coffeemaker, work desk, blackout curtains, in-room safes, in-room climate control, high speed Internet, complimentary remote printing, telephones, free cable channels and on-demand movies. Executive rooms and suites get complimentary breakfast and evening hors d'oeuvres in the Executive Lounge.
There are lots of entertainment options in the neighboring area. The Naval Station Norfolk is an 11-minute drive away, Norfolk Botanical Gardens is an 8-minute drive away, MacArthur Center is about a 15-minute drive away, Ocean Breeze Waterpark is a 26-minute drive away, Jillian's is a 15-minute drive away and Virginia Beach is about a 20-minute drive away from the hotel. (All distance and travel time estimates: Google Maps)
This property accept pets up to 75 lbs, for a fee. This property is ADA compliant.
The Good
Many guests were pleased with the location of this property. Most found its proximity to the airport as well as the highway and Virginia Beach very convenient.
Guests who used the meeting facilities, either as facilitators or guests, were pleased with the set-up, as well as the service the staff provided.
Most guests were happy with the staff. They found them friendly and attentive, from the van driver to the front desk staff to the workers in the on-site restaurant.
Aside from the bathrooms, most guests found their accommodations to be comfortable, if in need of an update in some cases. However, there were some complaints (see below for more details).
The Bad
Many guests said this hotel felt dated in both the guest rooms and common areas. At the time of this review, many guests mentioned that the hotel is currently being updated, and this caused some issues, most notably in the hallways.
A few guests complained that they could hear things outside their rooms such as people in the neighboring rooms or hallway traffic.
A few guests had issues with in-room amenities. Some reported that their coffeemakers didn't work, others had issues with leaky faucets in the bathroom. One guests found the bathroom in their room to be cramped.
Some guests complained about a lack of in-room amenities, such as microwaves and mini fridges.
A few guests had safety concerns. One reviewer clarified by expressing concern at the lack of a security guard late at night.
TripAdvisor.com guest reviews gave this hotel 3 out of 5 based 219 reviews and ranked #2 out of 39 hotels in the area.
Expedia.com guest reviews gave this hotel 3.7 out of 5 based 280 reviews.
