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Hilton Norfolk Airport

This is a 3 star hotel in Norfolk
1500 North Military Highway, Norfolk, VA, U.S.A.
Photo 1 - Hilton Norfolk Airport
A great location, comfortable rooms, but in need of an update
Pros 
  • Free Wi-Fi, free parking, free airport shuttle
  • Most guests were pleased with the service they received from the staff
  • Most guests appreciated this hotel's location
  • Many guests enjoyed their rooms
Cons 
  • Many guests found their rooms noisy
  • Many guests felt this location was dated and need of an update (however at the time of this review, many travelers reported that the hotel is undergoing renovations)
  • Some guests would have appreciated more in-room amenities
  • A few guests had safety concerns
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Editor's Analysis

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Updated on Dec 9, 2013
Overview
The Hilton Norfolk Airport is located just off the Hampton Roads Beltway and just a 5-minute drive from Norfolk International Airport (ORF) and a 30-minute drive from Newport News/Williamsburg International Airport (PHF). This hotel offers both smoking and non-smoking accommodations.

The hotel features a business center, meeting rooms, fitness center, outdoor pool, indoor pool and hot tub, airport shuttle, room service, free Wi-Fi in all common areas and guest rooms and an on-site restaurant, Max & Erma's, which is open until 12 am.

This property offers guest rooms, suites and executive rooms with king beds and double beds. All rooms feature flat screen TVs, coffeemaker, work desk, blackout curtains, in-room safes, in-room climate control, high speed Internet, complimentary remote printing, telephones, free cable channels and on-demand movies. Executive rooms and suites get complimentary breakfast and evening hors d'oeuvres in the Executive Lounge.

There are lots of entertainment options in the neighboring area. The Naval Station Norfolk is an 11-minute drive away, Norfolk Botanical Gardens is an 8-minute drive away, MacArthur Center is about a 15-minute drive away, Ocean Breeze Waterpark is a 26-minute drive away, Jillian's is a 15-minute drive away and Virginia Beach is about a 20-minute drive away from the hotel. (All distance and travel time estimates: Google Maps)

This property accept pets up to 75 lbs, for a fee. This property is ADA compliant.
The Good
Many guests were pleased with the location of this property. Most found its proximity to the airport as well as the highway and Virginia Beach very convenient.

Guests who used the meeting facilities, either as facilitators or guests, were pleased with the set-up, as well as the service the staff provided.

Most guests were happy with the staff. They found them friendly and attentive, from the van driver to the front desk staff to the workers in the on-site restaurant.

Aside from the bathrooms, most guests found their accommodations to be comfortable, if in need of an update in some cases. However, there were some complaints (see below for more details).


The Bad
Many guests said this hotel felt dated in both the guest rooms and common areas. At the time of this review, many guests mentioned that the hotel is currently being updated, and this caused some issues, most notably in the hallways.

A few guests complained that they could hear things outside their rooms such as people in the neighboring rooms or hallway traffic.

A few guests had issues with in-room amenities. Some reported that their coffeemakers didn't work, others had issues with leaky faucets in the bathroom. One guests found the bathroom in their room to be cramped.

Some guests complained about a lack of in-room amenities, such as microwaves and mini fridges.

A few guests had safety concerns. One reviewer clarified by expressing concern at the lack of a security guard late at night.

TripAdvisor.com guest reviews gave this hotel 3 out of 5 based 219 reviews and ranked #2 out of 39 hotels in the area.

Expedia.com guest reviews gave this hotel 3.7 out of 5 based 280 reviews.

Amenities

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Hilton Norfolk Airport

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Airport shuttle
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Meeting Rooms
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Golf Course (nearby)
  • Photocopier
  • Salon
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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The Hilton Norfolk Airport hotel in Norfolk, Virginia is located just two miles from Norfolk International Airport and is positioned in the heart of Hampton Roads, including Norfolk, Virginia Beach, Hampton, Newport News, Chesapeake, and Suffolk - so you can be in the center of it all! I-64 is just a left hand turn outside our Norfolk hotel's front door so the gateway for many area attractions and businesses is just minutes away.

The Lake Wright Business Park, with its many Fortune 500 Companies, is an adjacent neighbor to our Norfolk, VA hotel. We're also a short distance from government installations to include Norfolk Naval Base, NAB Little Creek, NAS Oceana, & Fort Story Naval Station.

Complimentary Hilton Norfolk hotel airport shuttle service is only a phone call away from 5am - 12:30am daily to and from the Norfolk International Airport (ORF). Max & Erma's restaurant is located inside our hotel in Norfolk and offers a great place to enjoy a cool beverage or quality meal, as well as entertain guests for business or pleasure.

Guest rooms at the Hilton Norfolk, Virginia hotel are fully renovated to offer business and leisure travelers a comfortable retreat. Get connected on our complimentary wireless Internet and relax in our fresh, new and luxuriously-appointed hotel guestrooms feature dual-line phones with data ports and voicemail.

Be sure to bring your bathing suit and enjoy our brand new indoor pool & whirlpool or our seasonal outdoor pool. Who says you can't have it all? We look forward to seeing you soon at the Hilton Norfolk Airport hotel!
Travel should take you places™.

Accessibility Options Wheelchair Accessible
Category Accommodation and Food Services
Fax 1-757-466-7806
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Suitcase Storage | Gift Shop / News Stand | Hair Salon
General Property Info Cash Machine | Elevator/Lift | Security Guard
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Neighbourhood River Oaks
Parking Free
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email info@norfolkhilton.com
Place Status Open at this location
Public Access Open to the General Public
Room Amenities Blackout drapes/curtains | Electronic/magnetic keys | Air Conditioning | Iron/Ironing Board | Telephone | Complimentary Newspaper | Voicemail
Room Entertainment Clock Radio | Cable Television | Premium TV Channels
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00
WiFi Free

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Published 11.24.2014
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