OverviewThis property is situated within a 1-minute drive of Interstate 64 and the Norfolk International Airport (ORF) is a 5-minute drive away. This hotel is well located for guests looking to explore the area by car and for travellers looking for convenient access to the airport.
Both smoking and non-smoking accommodations are available at this hotel. All rooms include free Wi-Fi, free local calls, a TV, a coffeemaker, a safe, an iron and ironing board, a hair dryer and air conditioning. Accessible rooms are also available.
Free parking is available on site and pets under 50 lbs are permitted in select rooms for an additional fee of $50 per stay (limited to one pet per night).
A free breakfast is served daily from 6:30 am to 10 am. This hotel does not have an on-site restaurant.
Other on-site amenities include an outdoor pool, a business centre, a 24-hour front desk, guest laundry facilities, ice/vending machines, an ATM and safe deposit boxes.
The Gallery at Military Circle Shopping Center is about a 5-minute drive away. Downtown Norfolk, which features the Nauticus Museum, the Battleship Wisconsin and Harbor Park Stadium, is about 12 minutes away by car, depending on traffic. Virginia Beach and the Virginia Beach Pavilion, the Virginia Aquarium and the Ocean Breeze Water Park are all about 20 minutes away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on December 12, 2013: Free breakfast hours.
The GoodThere were few compliments found for this hotel, among the reviews used for this analysis. However, several guests enjoyed the food at the free breakfast, while a few guests thought that the room rates were reasonable.
A few guests found the hotel conveniently located for exploring the area by car, while a couple of reviewers said that the staff were friendly.
While a couple of guests described their rooms as clean, many reviewers had complaints about the condition of their rooms (see below for more details).
The Bad
Among the reviews sourced for this editorial, many guests seemed generally disappointed with their stay at this hotel. The majority of the negative comments were related to guest rooms.
Many guests thought that their rooms were in need of updates and renovations, including the furnishings, fixtures and appliances. One guest said that this hotel, "definitely needs: New bedsheets. New rugs. New televisions. New locks. New coffee makers. New hair dryers." A few reviewers noted that the wallpaper in their rooms was peeling.
The rooms did not meet the cleanliness expectations of many guests and these guests specifically said that they were dissatisfied with the cleanliness of the bedding, carpeting and showers.
Expedia.ca gave this hotel an average score of 2.7 out of 5, with 64% of 275 guests recommending the property.
TripAdvisor.ca ranked this hotel #33 out of 39 hotels in Norfolk, with an average score of 2.5 out of 5, from 126 reviews.
The author called the hotel on December 12, 2013 to verify some information.
