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Hilton Alexandria Mark Center

This is a 3 star hotel in Alexandria
5000 Seminary Road, Alexandria, VA, U.S.A.
Photo 1 - Hilton Alexandria Mark Center
Great staff, clean rooms, highway access, some concerns with Wi-Fi & parking fees
Pros 
  • Free area and airport shuttle
  • The staff were complimented for their friendly and professional service
  • Many guests were pleased with their clean and comfortable rooms
  • The hotel was praised for its proximity to attractions, highway access and the airport
Cons 
  • Some reviewers were disappointed with the added parking and Wi-Fi fees
  • Noise transfer was reported by a few guests
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Editor's Analysis

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Updated on Aug 8, 2013
Overview
Located just off Interstate 395 and about a 14-minute drive from Ronald Reagan Washington National Airport (DCA), the Hilton Alexandria Mark Center is geared towards air or road travellers who prefer a well-priced lakeside hotel with on-site dining, meeting/conference space and easy highway access.

This hotel has 496 air-conditioned guest rooms and suites, each offering cable TV, a mini-fridge, a coffeemaker, an iron and ironing board, a hair dryer, an in-room safe and a desk. Some rooms offer a separate bedroom and a living room with a sofabed and a microwave. Wi-Fi is an extra $9.95 per device, per day.

Wheelchair-accessible rooms are available upon request, as are pet-friendly rooms, for which an additional fee of $50 per room, per stay will be charged.

Hotel amenities include an indoor pool, an outdoor pool, a fitness centre, over 55,000 square feet of meeting/conference space, a business centre, a gift shop, a barber shop, laundry services, a free local area/airport shuttle and a bar. Please contact the hotel for shuttle details. Self-parking is $24 per day.

On-site dining is provided at Finn and Porter, which serves breakfast, lunch, dinner and room service daily. Sushi Bar is open daily from 11 am to 10 pm.

Arlington National Cemetery is roughly a 10-minute drive northeast of the hotel, while Fashion Centre at Pentagon City offers shopping about 25 minutes away via public transit. Washington, DC is a 20-minute drive northwest and Winkler Botanical Preserve can be found 3 minutes westward on foot. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $9.95/day, self-parking $24, pets permitted for $50/room per stay, wheelchair accessible. (Call Date: July 29, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms, location and rates.

Many patrons offered compliments to the hotel's staff, characterizing them as efficient, friendly, professional and helpful. One guest noted, ""the service is excellent, the employees polite and accommodating".

Numerous guests enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, quiet and well equipped, with comfortable beds, great lake views and fast Wi-Fi. 

The hotel's location was praised by several reviewers. They found it to be close to the airport, Mount Vernon, downtown Alexandria, the Pentagon, sightseeing, highway access, restaurants and shopping.

Several lodgers were pleased with the hotel's rates, describing them as affordable, reasonable and great. One guest remarked, "The great price made it very worthwhile and our family enjoyed it". Some guests were disappointed with the extra costs they incurred while at the hotel, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about added costs and noise transfer.

Although several guests were pleased with the hotel's rates, some reviewers had complaints about the added costs they incurred while at the hotel. They found the parking and Internet fees to be quite expensive, and felt they should have been included in the room rates.

A few reviewers had complaints about noise transfer during their stay. They reported loud in-room air-conditioning units, as well as noise from guests in adjacent rooms.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with an 86% recommendation rate from 631 reviews.

Hotels.com guest reviews rated the hotel 4.2 out of 5 from 494 reviews.

TripAdvisor.com guest reviews ranked the hotel #24 of 50 Alexandria hotels with an average rating of 3.5 out of 5 from 460 reviews.

The author called the hotel on July 29, 2013 to verify some information.

Guest Reviews

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79.41 USD - 0.00 USD Hilton Alexandria Mark Center
Rating:
8.3
Very Good
Ranking:
#1
Out of 30 hotels
Guest Rating Explained
Rating: 8.3 / 10

No. of guest ratings: 5
No. of guest comments: 5
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #1 out of 30 hotels in Alexandria ranked by guests.
Guest Recommendations
Cecil from Upper Marlboro, MD US rated Hilton Alexandria Mark Center 9 out of 10 on January 02, 2012
Donald from Poland, OH US rated Hilton Alexandria Mark Center 9 out of 10 on May 08, 2011
Shuron from Alexandria, VA US rated Hilton Alexandria Mark Center 10 out of 10 on June 06, 2010
Verified Guest rated Hilton Alexandria Mark Center 10 out of 10 on February 22, 2010
"There were several service problems. At check-in, the shower curtain and bath ledge were badly stained, either with red wine or blood. Staff did come promptly to replace the curtain and clean the bath. We also discovered left over food under the telephone, which was never removed. The second day of our stay, we returned to the room at 5:30 p.m., after leaving at 10 a.m., to discover our room door held open by the security latch, as if a housecleaner had propped it open while leaving to retrieve something. No one returned to close the door, and we have no idea how long it had been open. Fortunately, nothing was missing from the room. In the restaurant, milk was served that was three days past the sell-by date. The front desk clerk at check-out was most unhelpful in responding to our concerns, claiming she had no authority to do so. On the other hand, a supervisor from housekeeping responded helpfully and listened to our concerns. All in all, an impression that the hotel was not properly staffed or supervised over the holiday period."
Robert from Northampton, MA US rated Hilton Alexandria Mark Center 6 out of 10 on December 27, 2004

Amenities

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Hilton Alexandria Mark Center

  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Meeting Rooms
  • Shops
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Pool Indoor
  • Pool Outdoor
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out

User Contributed Info

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Located in the West End of Historic Alexandria, Virginia, the Hilton Alexandria Mark Center hotel offers a refreshing blend of modern elegance, attentive service and rewarding hospitality. Within sight of Washington, DC monuments and attractions, our stylish Alexandria hotel puts you near quaint waterfront galleries and shops in Old Town Alexandria, VA.

With a unique lakeside setting, adjacent to a 43-acre botanical preserve, the Hilton Mark Center, Alexandria, VA hotel provides a tranquil oasis for business and leisure travelers to the Washington, DC area. From the moment you enter the towering glass atrium and Italian marble clad lobby, you will enjoy the warm greetings of our courteous staff and are assured a memorable stay.

Our spacious, newly-renovated guestrooms and one and two-bedroom suites at the Hilton Alexandria, Virginia hotel offer comfortable elegance with luxury conveniences like ergonomic work space, wireless Internet, dual-line phones with voicemail, and Hilton Serenity Collection® amenities. Business and leisure travelers can catch up in the state-of-the-art business center, unwind with a swim in the indoor/outdoor pool or enjoy a vigorous workout in our dynamic fitness center by PRECOR®. For a delectable dining experience, visit our Alexandria hotel's Finn & Porter restaurant, featuring creative culinary fusion of steaks, chops, seafood entrees, and a spectacular sushi bar. Enjoy a spirited cocktail and friendly conversation at the upbeat and modern atrium lobby lounge.

From presentations to celebrations, the newly renovated 45,000 square feet of flexible meeting space at our hotel near Washington, DC features a 10,200 sq. ft. Plaza Ballroom, a 7,568 sq. ft. IACC certified Executive Meeting Center, private dining, and two permanent board rooms. Additionally, 10,000 sq. ft. of outdoor lakeside green space featuring a patio with gazebo and floral garden. The Hilton Alexandria Mark Center hotel is an ideal location for wedding receptions, picnics, and other outdoor events.

The Hilton Alexandria hotel delivers a refreshing hotel experience...

    * 4.5 miles from Reagan Washington National Airport
    * Wireless High-Speed Internet
    * Finn & Porter - Classic Steak & Seafood Restaurant and Sushi Bar
    * Cozy and Comfortable Lobby Lounge With Happy Hour
    * 496 Deluxe Guestrooms, 17 Suites & 68 Retreat Rooms featuring Two-Line Phones with Voicemail, Wi-Fi, and spacious desk with ergonomic chair
    * High-Tech Business Center with fax, copy & print capabilities
    * Heated Indoor/Outdoor Pool, Executive Fitness Center by PRECOR® & Jogging Paths
    * Gift Shop, and Car Rental company on property
    * 45,000 Square Feet of Flexible Meeting & Conference Space
    * 10,200 Square Foot Plaza Ballroom For Up to 1,500 people
    * 10,000 Square Foot outdoor, green space, lakeside, patio with gazebo and floral garden that is ideal for wedding receptions and outdoor events
    * Two Permanent Board Rooms
    * New Executive Meeting Center with Certified Conference Space & Private Retreat Rooms
    * Complimentary Shuttle Service to Washington Reagan National Airport (DCA), Pentagon City Mall, and Metro Station every 30-minutes from 6am to 10:30pm
    * Full Service Catering, Meetings, and Convention Management
    * Lobby Lounge - A cozy spot for enjoying an evening cocktail
    * In Room Dining - Your Room/Suite is transformed into a private dining room

Travel should take you places!™

Category Accommodation and Food Services
General Amenities Suitcase Storage | Gift Shop / News Stand | Convenience Store | Laundry Service | Concierge
General Property Info Cash Machine | Elevator/Lift
Listing Type Place
Neighbourhood Alexandria West
Number of Rooms 496
Number of Suites 17
Parking Paid | Lot | Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Room Amenities Blackout drapes/curtains | Electronic/magnetic keys | Air Conditioning | Iron/Ironing Board | Complimentary Newspaper | Telephone | Voicemail
Room Details Non-smoking rooms
Room Entertainment Cable Television | Premium TV Channels
Toll-free (866) 215-6641


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Published 01.29.2014
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