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Staybridge Suites San Antonio Airport

This is a 3 star hotel in San Antonio
66 NE Loop 410, San Antonio, TX, U.S.A.
Photo 1 - Staybridge Suites San Antonio Airport
Good location and amenities in San Antonio, free parking, free breakfast
Pros 
  • Free Wi-Fi, free wired Internet, free breakfast, free airport shuttle, free parking
  • Many guests appreciated this hotel's location
  • Most guests were pleased with their rooms
  • Many guests described the staff as friendly
  • Most guests were pleased with the hotel's cleanliness
Cons 
  • Some guests felt the hotel was understaffed
  • A few guests had issues with parking
  • A few guests weren't happy with housekeeping
  • A few guests had issues regarding the smoking allowance this hotel has
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Editor's Analysis

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Updated on Feb 4, 2014
Overview
The Staybridge Suites San Antonio Airport is a property just a 10-minute drive from downtown San Antonio and a 5-minute drive from San Antonio International Airport (SAT).

Guest rooms have access to free Wi-Fi and wired Internet, cable TV, in-room movies, work desks, hair dryers, kitchenettes and air conditioning.  

The hotel features a business center, meeting rooms, a fitness center, lending library, laundry services and free breakfast.

The Henry B. Gonzalez Convention Center is a 15-minute drive away, the Alamo is a 15-minute drive away, Six Flags Fiesta Texas is a 20-minute drive away, SeaWorld is a 30-minute drive away, and the San Antonio Zoo is a 10-minute drive away. 

This hotel is ADA compliant. This hotel welcomes pets. (All distance and travel time estimates: Google Maps)

The Good
Most guests praised this hotel on its level of cleanliness in both their guest rooms and the common areas upon check-in. 

Many guests appreciated this hotel's location in regards to the airport (as a number of users spent the night here before a flight), military bases in the area and downtown San Antonio.

Most guests were happy with the size and cleanliness of their guest rooms with few complaints raised overall in this area. 

The majority of reviewers found the staff to be friendly and accommodating, though there were some issues mentioned below. 

Overall, guests found this hotel to offer a good value for the price point. 

The Bad
A few guests who used the free self-parking were annoyed by the security procedures in place. The area is behind a gate and to get in or out, you need to swipe your room key, which aggravated some guests. Some guests also felt that there were not enough parking spaces. 

Some guests complained that the front desk was often understaffed. There would only be one attendant during a rush or, at certain times of day, there would be no one at all. Many guest were inconvenienced by this. 

A few reviewers felt the housekeeping at the hotel was lacking, mentioning that towels were not often replaced and beds not made. 

Some guests had issues with smoking rooms. Some requested non-smoking but were put in smoking anyway due to high occupancy. Other guests found it problematic that there were smoking and non-smoking rooms on the same floors.
TripAdvisor.com guest reviews gave this hotel 4.5 out of 5 based on 94 reviews and ranked #30 out of 3,482 hotels in the area.

Expedia.com guest reviews gave this hotel 4.7 out of 5 based on 33 reviews.

Guest Reviews

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108.57 USD - 0.00 USD Staybridge Suites San Antonio Airport
Rating:
7.1
Good
Ranking:
#19
Out of 297 hotels
Guest Rating Explained
Rating: 7.1 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #19 out of 297 hotels in San Antonio ranked by guests.
Guest Recommendations
"The personnel at the front desk needs to be friendlier."
Verified Guest from Laredo, TX US rated Staybridge Suites San Antonio Airport 8 out of 10 on October 28, 2009
"This is a wonderful hotel. I enjoyed my stay very much. They gave the Military a fantastic rate which we appreciate very much."
Keith from Chandler, AZ US rated Staybridge Suites San Antonio Airport 9 out of 10 on August 04, 2006
"This is a great hotel for a family vacation. My family of 6 stayed at this hotel for 2 days and everyone loved it. We stayed in the two queen with sleeper solfa. The room was very clean, had plenty of space, great breakfast, and a full kitchen. The only thing I did not like was that the park lot got full quickly. FYI find a parking space early. Overall I would rate this hotel 9 for a family stay."
Deshelia from Dallas, TX US rated Staybridge Suites San Antonio Airport 9 out of 10 on August 01, 2004

Amenities

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Staybridge Suites San Antonio Airport

  • Business Center
  • Fitness Room/Gym
  • Airport shuttle
  • Dry Cleaning
  • Air Conditioned
  • Golf Course
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Laundry service
  • Shops
  • Photocopier
  • Jacuzzi
  • En suite
  • Private Bathroom
  • Private Toilet
  • Executive Floor
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Self Laundry

User Contributed Info

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Accessibility Options Wheelchair Accessible
Category Accommodation and Food Services
Fax 210-3771030
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Breakfast Available | Fitness Room
General Property Info Great for Children | 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Northeast San Antonio
Number of Floors 9
Number of Rooms 136
Number of Suites 136
Parking Free
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 78216
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (800) 718-8466
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free

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Published 09.01.2015
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