OverviewThe Staybridge Suites San Antonio Airport is a property just a 10-minute drive from downtown San Antonio and a 5-minute drive from San Antonio International Airport (SAT).
Guest rooms have access to free Wi-Fi and wired Internet, cable TV, in-room movies, work desks, hair dryers, kitchenettes and air conditioning.
The hotel features a business center, meeting rooms, a fitness center, lending library, laundry services and free breakfast.
The Henry B. Gonzalez Convention Center is a 15-minute drive away, the Alamo is a 15-minute drive away, Six Flags Fiesta Texas is a 20-minute drive away, SeaWorld is a 30-minute drive away, and the San Antonio Zoo is a 10-minute drive away.
This hotel is ADA compliant. This hotel welcomes pets. (All distance and travel time estimates: Google Maps)
The GoodMost guests praised this hotel on its level of cleanliness in both their guest rooms and the common areas upon check-in.
Many guests appreciated this hotel's location in regards to the airport (as a number of users spent the night here before a flight), military bases in the area and downtown San Antonio.
Most guests were happy with the size and cleanliness of their guest rooms with few complaints raised overall in this area.
The majority of reviewers found the staff to be friendly and accommodating, though there were some issues mentioned below.
Overall, guests found this hotel to offer a good value for the price point.
The Bad
A few guests who used the free self-parking were annoyed by the security procedures in place. The area is behind a gate and to get in or out, you need to swipe your room key, which aggravated some guests. Some guests also felt that there were not enough parking spaces.
Some guests complained that the front desk was often understaffed. There would only be one attendant during a rush or, at certain times of day, there would be no one at all. Many guest were inconvenienced by this.
A few reviewers felt the housekeeping at the hotel was lacking, mentioning that towels were not often replaced and beds not made.
Some guests had issues with smoking rooms. Some requested non-smoking but were put in smoking anyway due to high occupancy. Other guests found it problematic that there were smoking and non-smoking rooms on the same floors.
TripAdvisor.com guest reviews gave this hotel 4.5 out of 5 based on 94 reviews and ranked #30 out of 3,482 hotels in the area.
Expedia.com guest reviews gave this hotel 4.7 out of 5 based on 33 reviews.