OverviewLocated just off Interstate 410 and about a 14-minute drive from
SeaWorld San Antonio, the Red Roof Inn San Antonio West Sea World is suitable for car travellers who require an economical and pet-friendly hotel with easy highway access and an outdoor pool.
Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, an in-room safe and a seating area. Rooms with a coffeemaker, a mini-fridge and a microwave are also available, while hair dryers and irons and ironing boards are available upon request. Smoking, non-smoking and wheelchair-accessible rooms are offered.
Hotel amenities include an outdoor pool, a business centre, free coffee in the lobby, vending machines and free parking. One pet per room is permitted free of charge.
Ingram Park Mall can be found about 10 minutes away on foot, while Lackland Air Force Base can be found 13 minutes away by car. Downtown San Antonio is roughly a 15-minute drive from the hotel and San Antonio International Airport (SAT) is a 13-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, 1 pet/room/free, wheelchair accessible. (Call Date: December 29, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's location, rates and staff.
The hotel's location was praised by many lodgers. They found it close to Sea World, The Alamo, restaurants, The Riverwalk, shopping, highway access, Six Flags Fiesta Texas and Lackland Airforce Base.
Several guests were pleased with the hotel's rates. They were described as cheap, reasonable, affordable and inexpensive. Some patrons felt a free breakfast should have been included in the rates, however.
The hotel's staff were the source of several compliments by reviewers. They were characterized as friendly, efficient and helpful with suggestions and directions.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the hotel's rooms and noise transfer.
Although some guests were pleased with their spacious and comfortable rooms, several reviewers were disappointed with their accommodations at the hotel. They reported worn linens and appliances, dated decor, musty odours, uncomfortable beds, a lack of TV channels and Wi-Fi in certain rooms and cleaning issues.
A few lodgers complained of noise disruptions during their stay. They reported noisy in-room air conditioning as well as noise from guests in adjacent rooms and noise from the bar next door to the hotel.
Expedia.ca guest reviews rated the hotel 3.2 out of 5 with a 72% recommendation rate from 592 reviews.
Booking.com guest reviews rated the hotel 6.7 out of 10 from 93 reviews.
TripAdvisor.com guest reviews ranked the hotel #275 of 348 San Antonio hotels with an average rating of 3 out of 5 from 52 reviews.
The author called the hotel on December 29, 2013 to verify some information.
