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Hotel Valencia Riverwalk

This is a 4 star hotel in San Antonio
150 East Houston Street, San Antonio, TX, U.S.A.
Photo 1 - Hotel Valencia Riverwalk
Highly recommended by guests for downtown location, staff and modern rooms
Pros 
  • Free Wi-Fi, free local calls and free newspapers
  • Many guests described their rooms as well appointed
  • The staff were frequently complimented for their accommodating service
  • Many reviewers found the hotel well located for walking to downtown attractions
  • Several guests said that the beds were comfortable
  • A few reviewers thought that the hotel offered good value for the money they spent
Cons 
  • A few guests complained about long waits for their car from the valet service
  • A couple of reviewers found the in-room lighting too dim
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Editor's Analysis

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Updated on Oct 29, 2013
Overview
This property is centrally located among attractions, restaurants and shopping in downtown San Antonio. This hotel is ideally located for guests looking to explore the area on foot. The Majestic Theatre, the San Antonio River Walk, the Children's Museum, The Alamo, the Alameda Museum and the Spanish Governor's Palace are all located within a 10-minute walk of this hotel.

This hotel is smoke free and all rooms include free Wi-Fi, a 42" flat screen TV, free local calls, a mini-bar, an iron and ironing board, a lighted make-up mirror, bathrobes, a bath scale, a hair dryer, marble bathroom fixtures, a sitting area, dimmer switches and individual climate control. Select rooms also include a balcony or courtyard terrace. Accessible rooms are also available.

Suites provide more spacious accommodations and are configured with separate living, dining and bedroom areas.

Valet parking is available on site for an additional fee of $29 per night. Pets are not permitted.

The on-site Citrus Restaurant serves breakfast, lunch and dinner Monday through Saturday and breakfast only on Sundays. The on-site Vbar opens daily at 4 pm.

Other on-site amenities include meeting and event space, in-room massage service, free newspapers, a 24-hour front desk, same-day dry cleaning service and safe deposit boxes.

Alamodome is about an 8-minute drive away, while Six Flags Fiesta Texas and SeaWorld San Antonio are both about 30 minutes away by car. The San Antonio International Airport (SAT) is a 15- to 20-minute drive away, depending on traffic. (All walking and driving time estimates: Google Maps)
The Good
Among the reviews used for this analysis, many guests seemed impressed with their stay at this hotel and recommended the property to other travellers.

The rooms were frequently described as well appointed with modern furnishings, while some other guests added that the rooms were clean, spacious and quiet. Several reviewers specifically mentioned that the beds were comfortable.

Many guests found the downtown location convenient for walking to attractions, including the Riverwalk area and The Alamo.

The staff were praised by many guests for being friendly, accommodating and helpful. One reviewer said, "I can't say enough good things about the overall friendliness and knowledge of the city and surrounding area of the staff at the hotel."

A few guests praised the food and drinks at the on-site restaurant and bar, while a few reviewers thought that this hotel offered good value for the money they spent.

The Bad
There were few common concerns found for this property, among the reviews sourced for this editorial. However, a few guests thought that the valet staff were slow to retrieve their car, while a couple of guests had difficulty locating the front desk on the second floor.

While many guests praised the condition of their rooms, a couple of reviewers found the in-room lighting too dim.
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 88% of 1,981 guests recommending the property.

TripAdvisor.ca ranked this hotel #34 out of 345 hotels in San Antonio, with an average score of 4 out of 5, from 954 reviews.

Guest Reviews

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180.07 USD - 0.00 USD Hotel Valencia Riverwalk
Rating:
7.2
Good
Ranking:
#17
Out of 297 hotels
Guest Rating Explained
Rating: 7.2 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #17 out of 297 hotels in San Antonio ranked by guests.
Guest Recommendations
"This is the second time that we have stayed here and it was just as great as the first time. We look forward to returning in the future."
Cathe from Houston, TX US rated Hotel Valencia Riverwalk 10 out of 10 on August 27, 2006
Verified Guest from Austin, TX US rated Hotel Valencia Riverwalk 8 out of 10 on February 11, 2006
"It was awesome! The rooms were the best I've ever seen, and the service was exceptional. We stayed the first night of our honeymoon so they gave us free breakfast room service. We will definitely stay there again soon."
Susanne from Universal City, TX US rated Hotel Valencia Riverwalk 10 out of 10 on July 11, 2004

Amenities

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Hotel Valencia Riverwalk

  • Room Service
  • Fitness Room/Gym
  • Parking
  • Valet Parking
  • Massage / Beauty Centre
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Cable / Satellite TV
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Massage
  • Spa & Wellness Centre
  • Bathrobes
  • En suite
  • Private Bathroom
  • Self Laundry

User Contributed Info

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Accessibility Options Wheelchair Accessible
Category Accommodation and Food Services
Fax (210) 227-9701
Friday Closing Time Open 24 Hours
Friday Opening Time Open 24 Hours
General Amenities Newspaper in Lobby | Safe-deposit box (front desk) | Laundry Service
General Property Info Smoke-free property
Listing Type Place
Monday Closing Time Open 24 Hours
Monday Opening Time Open 24 Hours
Neighbourhood Downtown
Number of Rooms 213
Parking Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email riverwalk@valenciagroup.com
Place Status Open at this location
Postal Code 78205
Public Access Open to the General Public
Room Details Private Balcony | Window opens
Room Entertainment Flat Panel TV
Saturday Closing Time Open 24 Hours
Saturday Opening Time Open 24 Hours
Sunday Closing Time Open 24 Hours
Sunday Opening Time Open 24 Hours
Telephone (210) 227-9700
Thursday Closing Time Open 24 Hours
Thursday Opening Time Open 24 Hours
Tuesday Closing Time Open 24 Hours
Tuesday Opening Time Open 24 Hours
Wednesday Closing Time Open 24 Hours
Wednesday Opening Time Open 24 Hours
WiFi Free

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Published 09.01.2015
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