OverviewThe Hilton Palacio del Rio, situated in San Antonio, TX, is located 6 minutes away on foot from the Alamo.
In this hotel, both pets and smoking are not allowed.
Each room includes a video-game console, a mini-fridge, a hair dryer, a desk, a DVD player, air conditioning, a coffeemaker, an iron and ironing board, and a TV. All rooms have a private balcony.
Self-parking is $27 per night, and valet parking is $39 per night. Wi-Fi is available in rooms for a fee of $9.95 per day.
In the Hilton Palacio del Rio, there is an outdoor pool, fitness facilities, a patio, a hot tub, multiple restaurants, gift shops and meeting/event space. Room service is available. The hotel also offers concierge services, a bellhop, a business center, a laundry service and a safe at the front desk.
Some places that guests staying at the Hilton Palacio del Rio may want to visit include the Gonzalez Convention Center, which is 3 minutes away on foot, the La Villita shops, which is 4 minutes away on foot, the Riverwalk, which is adjacent to the hotel, the Rivercenter Mall, which is 1 minute away on foot, the Arneson River Theatre, which is 3 minutes away on foot, and San Antonio International Airport (SAT), which is 13 minutes away by car. (All transportation time estimates sourced from Google Maps)
The GoodThe Hilton Palacio del Rio was the recipient of many great reviews from guests who had stayed there in the past.
Many guests were satisfied with the quality of the staff, who were often described as friendly and professional.
Many guests described their rooms as clean, comfortable, and spacious. In addition, some thoroughly enjoyed the view from the balcony located in each room.
Many guests were very satisfied with the location of the hotel, as it is only a short walk from many eateries and places to shop, as well as close to the airport.
Many guests saw the hotel and rooms as modern. There were a significant number of guests who complimented the hotel's decor.
The Bad
The majority of the complaints regarding the Hilton Palacio del Rio were not about the state of the hotel, but about the cost of some of the amenities and the difficulty of parking.
Many guests found it difficult to park, due to reported long lines at the valet parking or a lack of parking spaces for those looking to self-park.
Many guests felt that some of the amenities, such as Wi-Fi or parking, were expensive. As noted above, self-parking is $27 per night, and valet parking is $39 per night. Wi-Fi is $9.95 per day.
