Overview
Located just off Interstate 410 and about a 13-minute drive from San Antonio's city centre, the Baymont Inn and Suites San Antonio Northwest is geared towards road travellers who require a well-priced hotel with a free breakfast, easy highway access and an outdoor pool.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Wheelchair-accessible rooms and rooms with a seating area and a sofabed are also available and all rooms are non-smoking.
The hotel also offers an outdoor pool, a fitness room, a business centre, free parking and a free breakfast. Pets are not permitted.
Lackland Airforce Base is roughly a 17-minute drive from the hotel, while Wonderland of the Americas offers shopping 5 minutes away by car. South Texas Medical Center can be found a 1-minute drive away and San Antonio International Airport (SAT) is roughly an 11-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: December 29, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff, rates and rooms.
Many guests found the hotel's location to be convenient. They described it as easily accessible and close to South Texas Medical Center, SeaWorld, the Riverwalk, shopping, highway access, the airport, The Alamo and restaurants.
The hotel's rates were praised by numerous reviewers. They were found to be excellent, great, low and inexpensive.
Several lodgers were pleased with their accommodations at the hotel. They described their rooms as clean, updated, spacious and quiet, with comfortable beds and pillows. Some travellers had complaints about their lodgings, however (see below).
The hotel's staff were the source of several compliments by patrons. They were characterized as helpful, professional, accommodating and friendly.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the breakfast and the rooms.
The hotel's free breakfast was a disappointment for some guests. They described it as limited and minimal, with a lack of protein items, a small eating area, long lineups for waffles and items running out before the end of the breakfast hours.
Although several lodgers enjoyed their clean and updated accommodations. A few guests had complaints about their rooms. They reported no mini-fridges, some plumbing issues, noisy air conditioning and musty odours.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with a 91% recommendation rate from 315 reviews.
TripAdvisor.com guest reviews ranked the hotel #165 of 348 San Antonio hotels with an average rating of 3.5 out of 5 from 99 reviews.
Booking.com guest reviews rated the hotel 7.8 out of 10 from 37 reviews.
The author called the hotel on December 29, 2013 to verify some information.
