Overview
Located along Interstate 27 and about a 9-minute drive from Lubbock's city centre, the Red Roof Inn Lubbock is suitable for road travellers who require an economical and pet-friendly hotel with easy highway access, an indoor pool and a free breakfast.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a microwave, a mini-fridge, a desk and a hair dryer. Smoking and non-smoking rooms are offered and the hotel is wheelchair accessible.
The hotel also offers an indoor pool, a hot tub, a sauna, a fitness room, a bar, 6,000 square feet of meeting/banquet space, guest laundry, free parking, vending machines and a free continental breakfast. One pet per room is permitted free of charge.
Texas Tech University and Lubbock Memorial Civic Center are both about a 12-minute drive from the hotel, while South Plains Mall can be found 6 minutes away by car. Preston Smith International Airport (LBB) is roughly a 17-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, one pet/room free, wheelchair accessible. (Call Date: November 2, 2013)
The GoodGuest reviews consulted for this analysis showed positive responses towards the hotel's free breakfast, value and location.
The hotel's free breakfast was the source of many compliments by reviewers. They described it as enjoyable and yummy, with several hot and cold items. It was also mentioned the breakfast choices varied from day to day.
Several guests were pleased with the hotel's value. They found the rates to be reasonable, budget friendly and cheap, and also cited the free breakfast as adding to the hotel's overall worth.
The hotel's location was praised by several travellers. They found it close to the Texas State Highway Loop, shopping, restaurants, the airport and downtown Lubbock.
The Bad
Guest critiques sourced for this review showed negative responses towards the hotel's rooms, noise transfer and the pool area.
Although some reviewers were pleased with their clean and quiet rooms, several guests were disappointed with their accommodations at the hotel. They reported musty odours, poor or non-existent Wi-Fi, broken fixtures, worn decor, carpets and furniture, old TVs, uncomfortable beds and some cleaning issues.
Some travellers complained of noise disturbances during their stay. They reported noise from guests in the hallways and the parking lot, as well as pigeons on the windowsills.
A few lodgers were disappointed with the pool area, and noted the pool and hot tub water was murky and in need of maintenance.
Expedia.ca guest reviews rated the hotel 3 out of 5 with a 71% recommendation rate from 757 reviews.
Booking.com guest reviews rated the hotel 6.1 out of 10 from 103 reviews.
TripAdvisor.com guest reviews ranked the hotel #33 of 55 Lubbock hotels with an average rating of 3 out of 5 from 95 reviews.
The author called the hotel on November 2, 2013 to verify some information.