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MCM Elegante Hotel and Event Center Lubbock

This is a 3 star hotel in Lubbock
801 Avenue Q, Lubbock, TX, U.S.A.
Photo 1 - MCM Elegante Hotel and Event Center Lubbock
Near the Civic Center and Texas Tech, on-site pool and restaurant
  • Free Wi-Fi and free parking
  • Several guests described their rooms as clean
  • Several guests said that their rooms appeared dated and in need of upgrades
  • A couple of reviewers thought that the room rates were expensive
  • A few guests complained about the food at the on-site restaurant
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Editor's Analysis

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Updated on Jul 4, 2013
This hotel is situated within a 3-minute walk of a Walmart and the Lubbock Memorial Civic Center. Within a 6-minute drive of two major highways, this property is well located for guests looking to explore the area by car.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a TV with video check-out, a desk, a coffeemaker, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include a mini-fridge. Rooms are furnished with two double beds or one king bed and sofabed.

Suites provide more spacious accommodations with separate living and bedroom areas. Suites are furnished with one king bed and a sofabed.

Free parking is available on site and pets are not permitted.

The on-site Canyon Cafe is open for breakfast and lunch, while the Canyon Lounge is open for drinks and dinner. Rooms service is also available.

Other on-site amenities include an indoor heated pool, a fitness centre, 10 meeting rooms, a business centre, guest laundry facilities, dry cleaning service, an ATM, free newspapers and safe deposit boxes.

Southwest Regional Medical Complex is a 6-minute walk away. Texas Tech University is 4 minutes away by car, while the Texas Tech football stadium, baseball field and auditorium are all about a 5-minute drive away. The Buddy Holly Center is a 5-minute drive away, while Joyland Amusement Park is a 7-minute drive away.

Preston Smith International Airport (LBB) is 12 minutes away by car. (All walking and driving time estimates: Google Maps)
The Good
There were some mixed reviews found for this hotel, among the reviews used for this analysis.

Several guests described their rooms as clean, while a couple of reviewers agreed that their rooms were quiet and comfortable. However, some other reviewers complained about cleanliness and noise (see below for more details).

A few reviewers complimented the staff for their friendly service. However, a few other guests were not impressed with the customer service that they received (see below for more details).

The Bad
As mentioned above, there were some common concerns found for this hotel, among the reviews sourced for this editorial.

Several guests thought that their rooms appeared dated and rundown. One reviewer said that this hotel "shows its age". A few reviewers said that their rooms and bathrooms did not meet their cleanliness expectations and one guest thought that housekeeping at this hotel was understaffed. A couple of guests noticed mould in the bathroom, while a couple of other reviewers described clogged drains and toilets that were difficult to flush.

A few reviewers complained about the food, service and prices at the on-site restaurant, while a few other guests were disappointed that the elevator was not in working order during their stay.

While a few guests praised the staff, a few other reviewers thought that the staff seemed disinterested and uncaring.

A couple of reviewers thought that the room rates were expensive and that the hotel did not offer good value for the money they spent. gave this hotel an average score of 3.2 out of 5, with 65% of 106 guests recommending the property. ranked this hotel #29 out of 53 hotels, with an average score of 3.5 out of 5, from 125 reviews.

Guest Reviews

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0.00 USD - 0.00 USD MCM Elegante Hotel and Event Center Lubbock
Out of 45 hotels
Guest Rating Explained
Rating: 6.4 / 10

No. of guest ratings: 4
No. of guest comments: 4
Guest Recommended: Mixed
Popularity Ranking Explained

Rating: #12 out of 45 hotels in Lubbock ranked by guests.
Guest Recommendations
Verified Guest from Portales, NM US rated MCM Elegante Hotel and Event Center Lubbock on March 25, 2011
Needs general maintenance on rooms, bathrooms
"Broken ice machine, 2 breen guest room doors, loud tuesta- running and yelling in halls, tub doesn't drain, bathroom light ugly, 4 large water marks on ceilings"
Patricia from Houston, TX US rated MCM Elegante Hotel and Event Center Lubbock 5 out of 10 on March 05, 2011
Verified Guest rated MCM Elegante Hotel and Event Center Lubbock 8 out of 10 on October 28, 2010
"I stay at this hotel often because of its convenience. The king suites are much nicer than a standard double room. This hotel does need to focus on housekeeping and should certainly be thinking about remodeling and updating the guest rooms as they are getting very worn and dated."
Lisa from San Antonio, TX US rated MCM Elegante Hotel and Event Center Lubbock 8 out of 10 on October 24, 2004


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MCM Elegante Hotel and Event Center Lubbock

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Swimming pool
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Vending Machines
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax 806-763-2656
Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 79401
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (806) 763-1200
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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