OverviewThis property is situated among other hotels and is a 7-minute drive from the Dallas-Fort Worth International Airport (DFW). Offering a free shuttle service for travel to Dallas-Fort Worth International Airport (DFW) and to destinations within a 5-mile radius, this property is well suited for business travellers and guests looking for convenient access to the airport.
This hotel is 100% smoke free and all 282 rooms include free Wi-Fi, a 32" flat screen TV with pay-per-view movies, a mini-fridge, a microwave, a coffeemaker, a three-jet body shower, an iron and ironing board, a hair dryer, a work desk and air conditioning. Rooms are furnished with one king bed or two double beds.
Guests staying in rooms on the Executive Level have access to the Executive Lounge, which offers a free breakfast and free evening snacks. Executive Level rooms also include free bottled water and slippers.
Free parking is available on site and pets are permitted in select rooms for an additional fee of $50 per stay.
The on-site Flatland Grill serves breakfast, lunch and dinner. This hotel also features an on-site Starbucks and room service. Guests are offered complimentary, freshly baked chocolate chip cookies upon their arrival.
Other on-site amenities include an outdoor pool, a fitness centre, a business centre, meeting space, a boarding pass printing kiosk, dry cleaning service and a 24-hour convenience centre.
Galleria Dallas, a shopping centre that includes an indoor arena, restaurants and shopping, is 18 minutes away by car. The Dallas World Aquarium is a 20-minute drive away, while Cowboy's Stadium, home of the NFL's Dallas Cowboys, is 24 minutes away by car. The Dallas Museum of Art, the American Airlines Centre, which is the home of the NHL's Dallas Stars as well as a concert venue, and Winspear Opera House, are all about a 21-minute drive away, while the Dallas Zoo is a 22-minute drive away. (All driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, the staff were the most complimented aspect of this hotel. Guests described the staff as friendly and accommodating.
A few guests found the location convenient for accessing the airport, shopping and major highways.
A couple of guests praised the food at the free breakfast that was served in the Executive Lounge, while a couple of other reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
Several guests described their rooms as generally comfortable, while a few reviewers found their rooms to be clean. However, other reviewers expressed concerns about the condition of their rooms (see below for more details). A few guests specifically mentioned that their beds were comfortable.
The Bad
There were several common concerns found for this property, among the reviews sourced for this editorial. Many guests expressed concerns about dated room interiors. These guests described dated fixtures, worn furniture and stained carpeting.
Several guests found the bathrooms small, while a couple of reviewers thought that the in-room lighting was too dim.
A few reviewers described noise disturbances from neighbouring rooms, including a dog barking, conversations and plumbing noises. One guest was disrupted by noise from the outdoor pool area.
Expedia.ca gave this hotel an average score of 4 out of 5, with 92% of 323 guests recommending the property.
TripAdvisor.com ranked this hotel #56 out of 77 hotels in Irving, with an average score of 3.5 out of 5, from 195 reviews.
