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TownePlace Suites Houston West

This is a 3 star hotel in Houston
15155 Katy Freeway, Houston, TX, U.S.A.
Photo 1 - TownePlace Suites Houston West
Just of I-10, free breakfast, suites with full kitchens, good rates & staff
  • Free Wi-Fi, free parking, free breakfast
  • The hotel's staff were praised for their friendly and efficient service
  • Many guests enjoyed their well-equipped and comfortable rooms
  • Several guests complimented the hotel's reasonable rates and good value
  • A few guests reported dated decor and housekeeping inconsistencies
  • The hotel was difficult to find for a couple of reviewers
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Editor's Analysis

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Updated on Jan 7, 2014
Located just off Interstate 10 in Houston's Energy Corridor District, the TownePlace Suites Houston West is geared towards business or vacation travellers who prefer an all-suite extended-stay hotel with extended kitchen amenities, a free breakfast and easy highway access.

Each of this smoke-free hotel's air-conditioned suites offers free Wi-Fi, cable TV, a full kitchen, a coffeemaker, a desk, a separate bedroom, a living room with a sofabed, an iron and ironing board and a hair dryer. Wheelchair-accessible rooms are available upon request and pets are permitted for $150 per pet, per stay.

Hotel amenities include an outdoor pool, fitness facilities, a business centre, laundry services, BBQ facilities, a free breakfast, breakfasts to-go and free parking. 

Houston's city centre is roughly a 21-minute drive from the hotel, while Bear Creek Golf Course is 7 minutes away by car. Kroger Shopping Center is about an 8-minute drive away and George Bush Intercontinental Airport (IAH) is a 35-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $150/pet/stay, wheelchair accessible. (Call Date: December 17, 2013)

The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms, location and value.

Numerous guests were pleased with the level of customer service they received during their stay. They found the staff to be friendly, helpful, efficient and accommodating.

The hotel's accommodations were appreciated by many lodgers. They described their rooms as clean, quiet, spacious and well equipped, with comfortable beds and reliable Wi-Fi. A few guests had complaints about their lodgings, however (see below).

Several reviewers enjoyed the hotel's location. They found it close to highway access, restaurants, shopping, gas stations, Starbucks and Houston's Energy Corridor. A few patrons reported the hotel as being difficult to find, however (see below).

The hotel's value was praised by several travellers. They found the rates to be excellent and reasonable and also felt the extended kitchen amenities helped save on eating costs.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and location.

Although the majority of reviewers were pleased with their well-equipped and comfortable rooms, a few guests had complaints. They reported worn decor, inconsistent housekeeping and hallway noise.

A couple of lodgers reported the hotel was difficult to find. One patron noted, "The hotel can be tricky to find because it sits behind another Marriott hotel on the service road of I-10". guest reviews ranked the hotel #149 of 442 Houston hotels with an average rating of 4 out of 5 from 28 reviews. guest reviews rated the hotel 4.3 out of 5 with an 88% recommendation rate from 24 reviews. guest reviews rated the hotel 4.3 out of 5 from 13 reviews.

The author called the hotel on December 17, 2013 to verify some information.

Guest Reviews

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93.20 USD - 0.00 USD TownePlace Suites Houston West
Out of 399 hotels
Guest Rating Explained
Rating: 7.2 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #17 out of 399 hotels in Houston ranked by guests.
Guest Recommendations
"The staff was very friendly and helpful."
David from New Braunfels, TX US rated TownePlace Suites Houston West 9 out of 10 on October 29, 2005
"I stayed in the Towneplace Suites for 2 months while moving once and really enjoyed it. I decided to try it again for a short trip and was just as pleased. This hotel is very clean, quiet, and a great deal for the money. I will stay there anytime I need a clean, safe room for little money!"
Tracy from Harker Heights, TX US rated TownePlace Suites Houston West 10 out of 10 on July 25, 2004


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TownePlace Suites Houston West

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Golf Course
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Picnic Area/Tables
  • Express Check-In/Check-Out
  • Self Laundry

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Published 09.01.2015
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