OverviewThe Red Roof Inn Houston Brookhollow is situated in a business park among restaurants, local businesses and other hotels, along the Northwest Freeway (Highway 290). This hotel is well located for business travellers looking to access nearby offices and the hotel also offers free Wi-Fi and dry cleaning service.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a flat screen TV with pay-per-view movies, a mini-fridge, a microwave, a coffeemaker, an iron and ironing board, a hair dryer and individual climate control. This hotel has accessible public entrances and accessible rooms.
Free parking is available on site and one pet per room is permitted at no additional fee.
A free breakfast is served daily from 6 am to 9:30 am. This hotel does not have an on-site restaurant.
Other on-site amenities include an outdoor pool, free coffee in the lobby, a snack centre, coin-operated laundry machines and an elevator.
The MD Anderson Cancer Center is about 25 minutes away by car, while the Texas Children's Hospital is a 23- to 30-minute drive away.
Galleria Mall and the Reliant Stadium/Astrodome are both about 20 minutes away by car, while the city centre area of Houston is about a 20- to 25-minute drive away and features Minute Maid Park (a baseball field) and the Toyota Center.
The Port of Houston and the George Bush Intercontinental Airport (IAH) are both about 25 to 30 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on September 16, 2013: Free breakfast hours.
The GoodAmong the reviews used for this analysis, many guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
Many reviewers found their rooms clean and generally comfortable, while some other guests appreciated that their rooms were furnished with parquet flooring and equipped with a mini-fridge and a microwave.
The staff were frequently complimented for their friendly and efficient service.
Many reviewers found restaurants nearby, some within walking distance, and thought that this hotel provided convenient access to the highway.
The Bad
There were several common concerns found for this property, among the reviews sourced for this editorial.
Several guests thought that the in-room TVs and furnishings appeared dated, while a couple of reviewers specifically mentioned water stains on a ceiling and worn carpeting in some rooms. Several guests said that the beds and bedding were uncomfortable.
A few reviewers felt uncomfortable with some of the clientele that were staying at the hotel.
Expedia.ca gave this hotel an average score of 3.2 out of 5, with 68% of 215 guests recommending the property.
TripAdvisor.ca ranked this hotel #261 out of 441 hotels in Houston, with an average score of 3 out of 5, from 32 reviews.
The author called the hotel on September 16, 2013 to verify some information.
