OverviewLocated along Katy Freeway in west Texas's Energy Corridor, the Omni Houston Hotel Westside is suitable for business or vacation travellers who prefer a hotel with an outdoor pool, on-site dining and easy highway access.
Each of the hotel's air-conditioned guest rooms comes equipped with cable TV, a coffeemaker, a minibar, an in-room safe, a daily newspaper, an iron and ironing board, a hair dryer, a desk and a bathrobe for each guest.
Rooms with a separate bedroom, a microwave, a wet bar, a separate living room, a dining table and a jetted tub are also available, and the hotel offers wheelchair-accessible rooms. Wi-Fi is available in rooms for an additional $9.95 per day.
Hotel amenities include a heated outdoor pool, a hot tub, a fitness centre, meeting/banquet space, a business centre, a bar, laundry services, a gift shop and free self-parking. A free area shuttle is also available (please contact the hotel for details). Pets under 25 lbs are permitted for $50 per pet, per stay.
On-site dining is offered at Cafe on the Lake, which serves breakfast, lunch and dinner daily.
Downtown Houston is roughly a 20-minute drive away, while Kroger Shopping Center can be found about 10 minutes away by car. Bear Creek Golf Club is a 10-minute drive from the hotel and George Bush Intercontinental Airport (IAH) is a 35-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95, free parking, pets permitted for $50/pet/stay, wheelchair accessible. (Call Date: September 10, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff and location.
Numerous reviewers praised the hotel's accommodations. They described their rooms as clean, spacious, well equipped, quiet and well maintained, with good water pressure, reliable Wi-Fi and comfortable beds and linens. A couple of guests did find the bathrooms to be small, however.
The hotel's staff were the source of many compliments by guests, who characterized them as friendly, helpful and well trained. Staff were said to have provided an efficient check-in service.
Several lodgers were pleased with the hotel's location, describing it as easy to find, and close to highway access, the Energy Corridor, restaurants, shopping and Memorial City. One guest noted, "It is conveniently located to plenty of restaurants. It's right off IH-10 and close to the Sam Houston Beltway so quite convenient to get you around Houston".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer.
A few guests complained of noise disturbances during their stay. They reported traffic noise in rooms facing the highway, noisy air-conditioning units and noise from guests in adjacent rooms.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 94% recommendation rate from 391 reviews.
Hotels.com guest reviews rated the hotel 4.5 out of 5 from 306 reviews.
TripAdvisor.com guest reviews ranked the hotel #58 of 441 Houston hotels with an average rating of 4 out of 5 from 231 reviews.
The author called the hotel on September 10, 2013 to verify some information.
