OverviewThis hotel is situated among local businesses along Highway 290. The Dyer Stadium and the Northwest Shopping Center are both about 5 minutes away by car. Offering convenient highway access, this property is well suited for guests looking to explore the area by car.
This property is smoke free and all rooms include free Wi-Fi, free local calls, a TV, a mini-fridge, a microwave, a hair dryer and air conditioning. Select rooms also include a jetted tub and accessible rooms are available.
Free parking is available on site and pets are permitted for an additional fee of $10 per pet, per night.
Other on-site amenities include an outdoor pool, vending machines, laundry service, a 24-hour front desk and free coffee in the lobby. This hotel does not have an on-site restaurant.
Access to Interstates 10 and 610 are both within a 5-minute drive, while the Galleria Mall is a 20-minute drive away. Downtown Houston, which features the Centre for Performing Arts, Minute Maid Park (professional baseball field) and the Toyota Arena, is about 20 to 25 minutes away by car. The George Bush Intercontinental Airport (IAH) is about a 30-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on December 4, 2013: Pet fees.
The GoodThere were a mix of reviews for this hotel, among the reviews used for this analysis. However, a couple of guests agreed that the room rates were reasonable.
A few reviewers thought that the rooms were clean and generally comfortable, while a couple of guests said that the staff were friendly. However, some other guests were not happy with the rooms or customer service (see below for more details).
The Bad
As mentioned above, there were a mix of positive and negative reviews for this hotel, among the reviews sourced for this editorial.
Several guests complained that the surrounding neighbourhood seemed unsafe and one reviewer described the area as shady.
A few reviewers said that the rooms did not meet their cleanliness expectations and these reviewers noted dusty surfaces and unpleasant odours in the room. A couple of guests said that the water pressure in the bathroom was too weak.
A couple of guests said the front desk staff seemed disorganized and unhelpful.
Booking.com gave this hotel an average score of 6.9 out of 10, based on 7 guest reviews.
Expedia.ca gave this property an average score of 3 out of 5, with 92% of 12 guests recommending the property.
TripAdvisor.ca raked this hotel #281 out of 443 hotels in Houston, with an average score of 3.5 out of 5, from 2 reviews.
The author called the hotel on December 4, 2013 to verify some information.
