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La Quinta Inn Houston Wilcrest

This is a 2 star hotel in Houston
11113 Katy Freeway, Houston, TX, U.S.A.
Photo 1 - La Quinta Inn Houston Wilcrest
Near I-10 with an outdoor pool, free parking and free breakfast
Pros 
  • Free Wi-Fi, free breakfast and free parking
  • Many guests complimented the staff for their friendly service
  • Several reviewers found the location convenient for accessing the highway, shopping and restaurants
  • A couple of guests appreciated the free breakfast
Cons 
  • No on-site restaurant
  • Many guests noticed cleanliness inconsistencies
  • Several reviewers complained about smelling smoke in their non-smoking rooms
  • Several guests thought that their rooms were in need of upgrades
  • A couple of reviewers complained about unreliable Wi-Fi service
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Editor's Analysis

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Updated on May 30, 2013
Overview
Situated on the Katy Freeway (I-10), this property provides convenient highway access for guests looking to explore area attractions, shopping and restaurants. There are two shopping complexes located within a 3-minute drive of this hotel.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a desk, a hair dryer, an iron and ironing board, cable TV with free HBO, a coffeemaker and air conditioning. Select rooms also include a mini-fridge and a microwave. Rooms are furnished with two double beds, one king bed or one king bed and a sofabed.

Free parking is available on site and pets are permitted in select rooms at no additional charge.

A free breakfast is served from 6 am to 9 am on weekdays and from 7 am to 11 am on weekends. This hotel does not have an on-site restaurant.

Other on-site amenities include a year-round outdoor pool, guest laundry facilities, meeting rooms and free newspapers.

The Hermann Memorial Medical Centre and the Hermann City Mall are both about 5 minutes away by car. Youth Baseball USA, a baseball park with eleven fields, is a 6-minute drive away, while Bear Creek Park and Golf Course is 12 minutes away by car. 

Katy Mills Outlet Mall is 18 minutes away by car, while downtown Houston, including Minute Maid Field (home of the MLB's Houston Astros) is a 20-minute drive away. The George Bush Intercontinental Airport (IAH) is about 30 minutes away by car, while the Johnson Space Center is a 43-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on May 28, 2013: Pets permitted in select rooms for free. Free breakfast served from 6 am to 9 am weekdays and from 7 am to 11 am weekends.
The Good
The staff were the most complimented aspect of this property, among the reviews used for this analysis. Reviewers described the staff as friendly and responsive to guest concerns and requests.

Several reviewers found the location convenient for accessing the highway, restaurants and shopping.

A few guests found their beds to be comfortable. A couple of other reviewers appreciated the free breakfast and one guest thought that the breakfast offered ample variety.

A few guests thought that the room rates were reasonable, while a few other reviewers found their rooms to be clean and comfortable. However, other reviewers expressed concerns about the condition of their rooms and the value that this hotel offers (see below for more details).

The Bad
There were many concerns found for this property, among the reviews sourced for this editorial, and most of those concerns focused on the condition of the rooms. Some of the guests who were disappointed with this property said that the poor condition of this hotel was unusual for a La Quinta property and that this hotel fell short of the high standards they had come to expect from the La Quinta brand.

Many guests noticed cleanliness inconsistencies, particularly with the linens, carpeting and bathrooms. Several reviewers thought that their rooms appeared dated and were in need of upgrades. Several guests complained about smelling cigarette smoke in their non-smoking rooms.

A couple of reviewers complained that the Wi-Fi service was unreliable, while a couple of other guests said that this hotel did not offer good value for the money they spent.
Expedia.ca gave this hotel an average score of 3.2 out of 5, with 70% of 216 guests recommending the property.

TripAdvisor.com ranked this hotel #278 out of 437 hotels in Houston, with an average score of 3 out of 5 and a recommendation rate of 50%, from 51 reviews.

The author called the hotel on May 28, 2013 to verify some information.

Guest Reviews

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0.00 USD - 0.00 USD La Quinta Inn Houston Wilcrest
Rating:
5.5
Mediocre
Ranking:
#75
Out of 399 hotels
Guest Rating Explained
Rating: 5.5 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #75 out of 399 hotels in Houston ranked by guests.
Guest Recommendations
"Bad review because of the pet odor's. This hotel should reserve some of the room's to be "PET FREE", and limit the number of pets allowed in a room. I witnessed a couple taking 6 large dogs in one room, which is ridiculous. I love pet's, however, I DO NOT, WANT TO SMELL PET URINE in a hotel room when traveling. Room number 131 reaked like a urine stained kennel. It was horrible! We walked in, and had to run out because of the strong odor, I reported the smell to the front desk, and asked for a different room. The next morning, I noticed the room had been rented, and I'm sure it still had the bad smell. I WIL NEVER stay at another La Quinta again."
Patricia from Houston, TX US rated La Quinta Inn Houston Wilcrest 4 out of 10 on February 24, 2011
Verified Guest from Dallas, TX US rated La Quinta Inn Houston Wilcrest 6 out of 10 on June 12, 2006
Verified Guest from Dallas, TX US rated La Quinta Inn Houston Wilcrest 8 out of 10 on June 12, 2006

Amenities

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La Quinta Inn Houston Wilcrest

  • Room Service
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • 24 Hour Reception
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Pool Outdoor
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax 713-973-2352
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Westside
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 77079-2102
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (713) 932-0808
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00


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Published 09.01.2015
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