OverviewThis property is situated west of downtown Houston, within a 3-minute drive of Interstate 610. This hotel provides convenient highway access for guests looking to explore the area by car and for travellers who prefer to stay outside the city centre area.
This hotel is 100% smoke free and all rooms include a 32" flat screen TV with pay-per-view movies, a lighted make-up mirror, a hair dryer, robes and slippers, a coffeemaker, free bottled water, a desk, an iron and ironing board, a safe and individual climate control. Accessible rooms are available.
Suites, including a presidential suite, which provide more spacious accommodations, are also available. Guests staying in suites also receive a free breakfast, free evening snacks, an honour bar and business services.
In-room Wi-Fi is available for an additional fee of $12.95 per 24 hours, or free Wi-Fi can be accessed in the lobby. Self-parking is available for $17 per day, while valet parking is available for $29.23 per day. Pets are not permitted.
The on-site South Coast Grill serves breakfast, while Destino restaurant serves lunch and dinner. Room service is available 24 hours and this hotel also has an on-site Starbucks.
Other on-site amenities include an indoor/outdoor pool, a hot tub, a sauna, a fitness centre, a business centre, an ATM, a concierge desk, a gift shop, shoe shine service, dry cleaning and vending machines.
Galleria Shopping Mall is 2 minutes away on foot, while Lakewood Church is a 10-minute drive away. Minute Maid Park, home of MLB's Houston Astros, and the Houston Zoo are both 15 to 20 minutes away by car. The Museum of Fine Arts, Houston Museum of Natural Science, Discovery Green and the Holocaust Museum Houston are all located in downtown Houston, which is about a 20-minute drive away. Battleship Texas is about 40 minutes away by car.
William P. Hobby Airport (HOU) is about a 30-minute drive away. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, many guests seemed generally satisfied with their stay at this hotel.
Many reviewers described their rooms as clean, while several guests thought that the hotel lobby was well appointed and beautiful.
The staff were frequently complimented for their friendly and attentive service.
Many reviewers found the hotel conveniently located for accessing shopping and restaurants at the Galleria Shopping Mall.
A few guests described enjoyable meals at the on-site restaurant, while a few reviewers appreciated the on-site Starbucks.
The Bad
There were a few common concerns found for this hotel, among the reviews sourced for this editorial.
While guests found the lobby area well appointed, several reviewers thought that the decor and furniture in the guest rooms seemed dated. A couple of reviewers were disappointed that the rooms were not equipped with a mini-fridge.
A few reviewers thought that this hotel did not offer good value for the money they spent and that the property did not meet their expectations of the JW brand. One guest said that this hotel was "a large, well-located Courtyard pretending to be a JW Marriott."
A couple of guests complained about the additional fees for Wi-Fi service ($12.95 per 24 hours).
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 93% of 334 guests recommending the property.
TripAdvisor.ca ranked this hotel #119 out of 441 hotels in Houston, with an average score of 4 out of 5, from 329 reviews.
