OverviewAdjacent to Interstate 45 and about an 8-minute drive from Houston's city centre, the Houston Inn & Suites is geared towards road travellers who require an economical hotel with an outdoor pool, free Wi-Fi and easy highway access.
Each of this smoke-free hotel's guest rooms comes equipped with air conditioning, free Wi-Fi, cable TV, a coffeemaker, a mini-fridge and a microwave. Rooms with a hair dryer and a desk are also available and irons and ironing boards are available for a $20 deposit. The hotel is wheelchair accessible.
The hotel also offers an outdoor pool, a business centre, guest laundry, vending machines and free parking. Pets under 25 lbs are permitted for an additional refundable fee of $50 per room, per stay. For stays more than two nights, the pet fee is non-refundable.
Gulfgate Mall is about a 4-minute drive away, while the University of Houston can be found 6 minutes away by car. Lyndon B. Johnson Space Center is roughly a 25-minute drive from the hotel and William P. Hobby Airport (HOU) is an 11-minute drive away. (All distances and travel time estimates: Google Maps)
The GoodGuest reviews sourced for this analysis showed positive responses towards the hotel's rates, staff and location.
The hotel's rates were praised by many lodgers. They were found to be budget friendly, inexpensive and affordable.
The hotel's staff were the source of several compliments by reviewers, who characterized them as friendly, helpful and informed. One patron noted, "Staff here are friendly and helpful. We are really lucky to make friends with Roxana's family. They are keen to help us. They took us to the market, downtown and the beach. Without Roxana, it would be very inconvenient because we don't have a car".
Several reviewers were pleased with their accommodations at the hotel. They described their rooms as clean, quiet and spacious, with comfortable beds. Some travellers were disappointed with their lodgings, however (see below).
The Bad
Guest critiques sourced for this review showed negative responses toward the hotel's rooms and location.
Although several reviewers found their rooms to be clean and quiet, some guests were disappointed with their lodgings. They reported worn decor and fixtures, poor Wi-Fi connectivity, cleaning issues, stained carpets and noisy air conditioning.
While some lodgers were pleased with the hotel's proximity to highway access and downtown, some travellers criticized its location. They described it as unsafe, sketchy and rundown, with few establishments within walking distance.
Booking.com guest reviews rated the hotel 6.5 out of 10 from 69 reviews.
Expedia.ca guest reviews rated the hotel 2.3 out of 5 with a 0% recommendation rate from 4 reviews.
TripAdvisor.com guest reviews ranked the hotel #363 of 443 Houston hotels with an average rating of 2 out of 5 from 10 reviews.