OverviewLocated just off Highway 249 in northwest Houston, the Holiday Inn Houston Northwest is suitable for road travellers who require a stopover hotel with on-site dining, extended kitchen amenities, easy highway access and an indoor pool.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, a hair dryer and an iron and ironing board. Rooms with a kitchenette, a separate bedroom, a living area with a sofabed, a dining table and a jetted tub are also available.
Hotel amenities include an indoor pool, fitness facilities, meeting/banquet space, a business centre, guest laundry, vending machines, free parking and on-site dining at Preston's, which serves breakfast and dinner daily. Wheelchair-accessible rooms are available upon request and pets are not allowed.
Houston's city centre is roughly a 25-minute drive from the hotel, while Willowbrook Mall can be found 6 minutes away by car. Splashtown, an amusement park, is a 20-minute drive away and George Bush Intercontinental Airport (IAH) is approximately a 25-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: September 18, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's rooms, staff and location.
Numerous guests were pleased with the hotel's accommodations. They described their rooms as spacious, clean, well equipped and quiet, with comfortable beds and pillows and good Wi-Fi.
The hotel's staff were the source of many compliments by reviewers. They were found to be attentive, professional and knowledgeable.
Several lodgers enjoyed the hotel's location. They described it as easily accessible, and close to restaurants, highway access, shopping and a cinema.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's value and in-room air conditioning.
A few guests were disappointed with the hotel's value. They found the room rates to be expensive, and felt that breakfast should have been included in the daily room rates.
The in-room air-conditioning units were criticized by a few lodgers. They were described as noisy and inefficient, only cooling part of the rooms.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with a 76% recommendation rate from 58 reviews.
Hotels.com guest reviews rated the hotel 3.7 out of 5 from 48 reviews.
TripAdvisor.com guest reviews ranked the hotel #80 of 439 Houston hotels with an average rating of 4 out of 5 from 29 reviews.
The author called the hotel on September 18, 2013 to verify some information.
