OverviewLocated about a 3-minute drive from the nearest Interstate 10 on-ramp and a 10-minute drive from Houston's Energy Corridor District, the Candlewood Suites Houston-Town & Country is suitable for business or vacation travellers who require short- or long-term accommodations with extended kitchen amenities, an on-site convenience store and easy highway access.
Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a full kitchen (with a dishwasher and cooking utensils), a DVD player, a desk, an iron and ironing board and a hair dryer. Rooms with a separate living room and a dining table are also available, as are wheelchair-accessible rooms.
Hotel amenities include a fitness centre, BBQ facilities, a DVD library, guest laundry, a convenience store and free parking. Pets less than 75 lbs are permitted for an additional $15 per pet for the first night and $10 for each subsequent night. Smoking and non-smoking rooms are offered.
Downtown Houston is roughly a 16-minute drive away, while CityCentre can be found 8 minutes away on foot. Lakeside Country Club is a 9-minute drive from the hotel and George Bush Intercontinental Airport (IAH) is about a 30-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $15/pet/1st night, $10/pet each subsequent night, wheelchair accessible. (Call Date: November 14, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's rates, rooms, location and staff.
Many guests praised the hotel's rates. They described them as reasonable, inexpensive, cost effective and "very hard to beat".
Numerous reviewers were pleased with their accommodations at the hotel. They described their rooms as clean, quiet, spacious, modern, well equipped and updated, with comfortable beds. A few guests had complaints about their rooms, however (see below).
The hotel's location was enjoyed by several lodgers. They found it close to restaurants, shopping, highway access, the City Centre area and Memorial City Hermann Hospital.
Several patrons were pleased with the level of customer service they received during their stay. They characterized the staff as efficient, friendly and helpful.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.
Although the majority of reviewers were pleased with their clean and well-equipped rooms, a few guests had complaints about their accommodations. They reported dated decor, worn furniture and noisy in-room air-conditioning units.
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 90% recommendation rate from 71 reviews.
Booking.com guest reviews rated the hotel 8 out of 10 from 14 reviews.
TripAdvisor.com guest reviews ranked the hotel #236 of 441 Houston hotels with an average rating of 3.5 out of 5 from 10 reviews.
The author called the hotel on November 14, 2013 to verify some information.
