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Red Roof Inn - El Paso West

This is a 2 star hotel in El Paso
7530 Remcon Circle, El Paso, TX, U.S.A.
Photo 1 - Red Roof Inn - El Paso West
No-frills budget hotel within a 10-min. drive of I-10, outdoor pool
Pros 
  • Free Wi-Fi, free parking, free local calls and free fax service (up to 10 pages)
  • Many guests found their rooms generally comfortable
  • The staff were complimented for their friendly service by several guests
  • Several reviewers thought that the room rates were reasonable
  • A couple of guests appreciated the free coffee in the lobby
Cons 
  • No on-site restaurant
  • A couple of guests complained that the beds and bedding were uncomfortable
  • A few reviewers found the Wi-Fi service unreliable
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Editor's Analysis

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Updated on Dec 18, 2013
Overview
This property is situated among shops, including a Walmart store, and restaurants, within a 3-minute drive of Interstate 10. With the city centre about 15 minutes away by car and convenient highway access, this hotel is well located for guests looking to explore the area by car.

This hotel is 100% smoke free and all rooms include free Wi-Fi, free local calls, a flat screen TV with pay-per-view movies, a safe ($1.50 per day) and air conditioning. Select rooms are equipped with a mini-fridge, a microwave and a coffeemaker, while irons and ironing boards and hair dryers are available on request. Accessible rooms are available.

Free parking is available on site and pets are permitted in select rooms at no additional charge (limited to one pet per room). This hotel has interior and exterior corridors.

Other on-site amenities include an outdoor pool, free fax service (up to 10 pages), free coffee in the lobby and a snack centre. This hotel does not have an on-site restaurant.

Bob-O's Family Fun Centre, Sunland Park Racetrack & Casino and the Western Playland Amusement Park are all within a 6-minute drive.

The Sierra Providence Memorial Hospital is a 5-minute drive away, while the University of Texas at El Paso, the Las Palmas Medical Center and the Outlet Shoppes at El Paso are all about 12 minutes away by car. The downtown area is about 15 minutes away by car and includes the El Paso Civic Center, Sun Bowl Stadium, the El Paso Museum of Art and the Abraham Chavez Theatre.

The El Paso International Airport (ELP) is 20 to 25 minutes away by car, depending on traffic. (All driving time estimates: Google Maps)

Verified by a front desk agent on December 11, 2013: Pet policy.
The Good
Among the reviews used for this analysis, several guests described generally satisfactory stays at this hotel.

Many guests described their rooms as generally comfortable, while some other reviewers added that their rooms were clean, quiet and appeared recently renovated. However, some other reviewers expressed concerns with the condition of their rooms (see below for more details).

Several reviewers praised the front desk staff for their friendly service, while several guests thought that the room rates were reasonable. A couple of guests mentioned that they appreciated the free coffee in the lobby.

A few guests found the location convenient for driving to shopping, restaurants and Interstate 10.

The Bad
There were several common concerns found for this hotel, among the reviews sourced for this editorial.

As mentioned above, a few guests expressed concerns about the cleanliness of their rooms and two of these guests specifically mentioned finding a stink bug in their room. A couple of guests agreed that the beds were uncomfortable and that the bedding appeared worn.

A few reviewers found the Wi-Fi service unreliable.
Expedia.ca gave this hotel an average score of 3.4 out of 5, with 73% of 191 guests recommending the property.

TripAdvisor.ca ranked this hotel #36 out of 77 hotels in El Paso, with an average score of 3.5 out of 5, from 65 reviews.

The author called the hotel on December 11, 2013 to verify some information.

Guest Reviews

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54.27 USD - 0.00 USD Red Roof Inn - El Paso West
Rating:
6.0
Fair
Ranking:
#18
Out of 64 hotels
Guest Rating Explained
Rating: 6.0 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: No
Popularity Ranking Explained

Rating: #18 out of 64 hotels in El Paso ranked by guests.
Guest Recommendations
"Excellent customer service"
Robert from El Paso, TX US rated Red Roof Inn - El Paso West 9 out of 10 on March 17, 2013
Hotel is old and is showing it. Would not stay there again.
"The front desk staff was friendly and efficient. However, the hotel is old and is showing it. The carpet in our room was stained (as well as the carpet in the hallway on the 3rd floor where our room was located) and one of the chairs in the room had very suspicious-looking material on it. The top sheet on one of the beds was stained as well. I tried calling several times at 11:30 p.m. for a wake-up call and no one answered the phone at the front desk. I've stayed at Red Roof Inns before. Was disappointed in this one and feel I paid way too much for what we got."
Verified Guest from Tucson, AZ US rated Red Roof Inn - El Paso West 5 out of 10 on September 25, 2010
"HBO DID NOT WORK, HOLE IN WALL IN HOTEL ROOM,"
Billie from Harker Heights, TX US rated Red Roof Inn - El Paso West 2 out of 10 on December 26, 2004

Amenities

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Red Roof Inn - El Paso West

  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Cable / Satellite TV
  • Wake-up Service
  • TV
  • En suite
  • Private Bathroom
  • Private Toilet
  • Designated Smoking Area
  • Family Room
  • Express Check-In/Check-Out

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 79912
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (915) 587-9977
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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